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A Quick Guide to Automated Customer Service — And Why It’s Actually Good for Humans

Salesforce Marketing Cloud

This isn’t too good to be true — it’s exactly what over 80% of service leaders say automated customer service helps them do. But according to recent Salesforce research, only 58% of service organizations report using this technology. Find out how in our latest State of Service report.

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Say “No” to No-Reply Email Addresses (And What to Do Instead)

Litmus

Within your ESP (email service provider), there are several fields that you can define for your email header. Additionally, if you’re sending email to hundreds, thousands, or even millions of people, you may get a lot of replies—including OOO (out of office) autoresponders. One solution: an autoresponder.

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The Seven Deadly Sins of Guest Blogging Outreach

Webbiquity

As business buyers get more challenging to reach—thanks to email filters, ad blockers, and caller ID—influencer marketing is becoming more popular as a way to break through the clutter and connect with these hard-to-reach buyers. To “properly” respond to it, she suggested setting up an autoresponder sequence as follows: No.

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How to use chatbots to enhance the customer experience

Sprout Social

For a long time, brands have struggled to deliver incredible customer service over the phone, wading through the long lines of people waiting on hold and solving one individual problem at a time. Our Sprout Social Index™: 2021 UK & Ireland edition revealed that customer service matters the most to consumers on social media.

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 7 Best Free Email Marketing Services Compared

Mailmunch

Let’s talk about why you should consider free email marketing services for your brand. Email marketing is crucial to the success of any business. Promote products, services, and events. To expand your business, nurture leads, and drive more sales, you need to build your email list consistently. …and much more.

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11 Best Marketing Automation Software for Small Businesses

Optinmonster

What is the best marketing automation software for small businesses? Marketing automation software can save you time, money, and energy when running your business. This can help small business owners save a lot of time and resources. Let’s go over how to choose the best marketing automation software for your business.

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Top 10 Best Email Marketing Services Software Platforms for 2020

Martech Advisor

Email marketing services software are defined SaaS (cloud) based platforms that allow marketers to create, send and analyze emails, typically for the purposes of audience engagement and lead generation. The importance of email marketing is an established fact among marketers and business leaders. Email Operations Automation.