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A Quick Guide to Automated Customer Service — And Why It’s Actually Good for Humans

Salesforce Marketing Cloud

In a world where customer expectations are increasing rapidly, it’s important for businesses to take every competitive edge they can. Email and social media autoresponders: With customer cases on the rise, agents may not be able to respond to all queries right away.

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Say “No” to No-Reply Email Addresses (And What to Do Instead)

Litmus

Additionally, if you’re sending email to hundreds, thousands, or even millions of people, you may get a lot of replies—including OOO (out of office) autoresponders. One solution: an autoresponder. How to set up an autoresponder There’s nothing worse than sending an email and waiting for a reply that never comes. Be realistic.

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The Seven Deadly Sins of Guest Blogging Outreach

Webbiquity

As business buyers get more challenging to reach—thanks to email filters, ad blockers, and caller ID—influencer marketing is becoming more popular as a way to break through the clutter and connect with these hard-to-reach buyers. To “properly” respond to it, she suggested setting up an autoresponder sequence as follows: No.

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How to use chatbots to enhance the customer experience

Sprout Social

Businesses, on the other hand, don’t consider customer service as such a high priority on social media. When asked “what matters the most” on social media, most businesses ranked delivering innovative social content as the most important. Rules-based chatbots. Provide service outside of business hours. Enter: chatbots.

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Small Business Email Marketing: 7 (Easy) Tips for Growth

Optinmonster

Do you want to improve your small business email marketing strategy? As a small business, email marketing can be one of your biggest assets. But before we dive into the list, let’s get clear on why email marketing is so crucial to the success of your small business. Does Email Marketing Work for Small Business?

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How to Create an Effective Email Autoresponder Series

Optinmonster

Are you trying to build a more profitable email autoresponder series, but you’re not sure where to start? Autoresponders can be one of the biggest revenue drivers for your business. And since you only need to set things up once, autoresponders also offer busy business owners a way to save time while still earning money.

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11 Best Marketing Automation Software for Small Businesses

Optinmonster

What is the best marketing automation software for small businesses? Marketing automation software can save you time, money, and energy when running your business. This can help small business owners save a lot of time and resources. Let’s go over how to choose the best marketing automation software for your business.