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Up your cross-sell game, with Zendesk’s Norman Gennaro

Rev

We see a common mentality around the cross-sell motion that it is the lowest hanging fruit possible in sales. I think a lot of people underestimate how hard cross-selling can be,” he says. A cross sell can be thought of in a number of ways,” he says, “beyond selling into your existing customer.”

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What is Lead Scoring for Marketing and What Are the Benefits?

Act-On

All you know about the person sitting across from you is their name, maybe what they do for a living, and that your cousin Susan thinks you might get along. Once a lead crosses a predetermined threshold, they become a marketing-qualified lead (MQL) and your automation software hands them off to sales for one-on-one conversations.

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5 Ways B2B Marketers Can Use CRM for SaaS Customer Retention

Spiralytics

One way to hit them right is to personalize your messaging in all your marketing campaigns. Because 72% of B2B SaaS customers expect personalization. As B2B marketers leverage information to tailor their engagement strategies to resonate on a personal level with each customer. to 3x faster.

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5 Essential Sales Enablement Best Practices to Speed Up Sales Cycles

Act-On

Sales enablement best practices: Build content around the buyer journey Personalization … it’s critical, isn’t it? Personalization helps create serendipitous experiences that build connection and engagement and make it easier for sales to do their job. Check out how Act-On can help. Yeah, you probably know that already.

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Lead Scoring Model: Building a Framework to Drive Conversion

Act-On

There are clear steps you need to take to build and implement a lead scoring model: Assemble your cross-functional squad As we mentioned earlier, lead scoring is a team sport. Remember our two imaginary Act-On leads, Debbie (the marketing director) and Tyson (the small business owner)?

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Customer-Centric Growth: Unlock 7 Success Factors

Vision Edge Marketing

Customer Segmentation : The ability to effectively segment your customer base to understand their specific needs, preferences, and behaviors, allowing for targeted marketing and personalized experiences. Take Action : Create structured programs to capture, analyze, and act promptly on customer feedback.

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What is Content Personalization Marketing and Its Importance?

NetLine

When 90% of customers find personalization efforts appealing and it drives revenue growth of up to 30%, it’s not a question of whether or not content personalization marketing is relevant, but how to achieve it at scale. Content personalization marketing caters to all touch points throughout the customer experience journey.