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5 Ways B2B Marketers Can Use CRM for SaaS Customer Retention

Spiralytics

This is where you’d want to extend CRM use rather than keep it to store customer data. Surely, you’d use CRM basics to manage leads and track sales. But there’s much more you can do with CRM to drive customer retention. We have some tactics to share that help harness your CRM into a powerful customer retention engine.

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Lead Scoring: Tools and Tactics to Convert Customers

Act-On

Lead scoring tools: lead enrichment Lead enrichment tools like ZoomInfo supplement your first-party data (like form fills and website tracking) with third-party information. That’s exactly how our team structures our lead nurture campaigns here at Act-On. Here are the lead scoring tools you can expect to use in your quantitative quest.

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9 CRM Tips & Tricks from HubSpot's Experts

Hubspot

That's where Customer Relationship Management (CRM) software comes in. A well-implemented CRM empowers you to understand your customers on a deeper level and deliver experiences that make each individual feel like a VIP. CRM Tips and Tricks 1. Use social listening One unique CRM tip is to leverage the power of social listening.

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Do You Trust The Data In Your CRM?

InsightSquared

Do you trust the data in your CRM? The reason for such limited trust in CRM systems, such as Salesforce, is that 90% of sales activities are simply not captured. And that means all the decisions reps, managers and leaders make is based on limited—very limited—information. . If you don’t, you’re not alone… . is recorded.

CRM 156
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Do You Trust The Data In Your CRM?

InsightSquared

Do you trust the data in your CRM? The reason for such limited trust in CRM systems, such as Salesforce, is that 90% of sales activities are simply not captured. And that means all the decisions reps, managers and leaders make is based on limited—very limited—information. . If you don’t, you’re not alone. . is recorded.

CRM 156
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10 social media monitoring tools to inform your campaigns

Sprout Social

Sprout Social gives you everything not only to track important interactions but also to act on them. These types of conversations don’t typically pop up in your notifications. This is especially true if you’re active on multiple networks. That’s why brands use social media monitoring tools to supplement their native data.

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Key Insights to Inform the Future of Your CRM

Martech Advisor

With marketers spending more and more of their budget on personalization tactics, the need for people-based marketing strategies is growing and customer relationship marketing (CRM) is beginning to evolve. Customer relationship marketing (CRM) is continuously evolving. Learn More: Why Salesforce is Losing Users to New CRM Startups.

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