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Leo Suarez, Toshiba’s SVP Marketing & Strategy: Omni-Channel Retailing—A New Paradigm of Product Marketing

Crimson Marketing

By understanding the new mindset of the retail consumer and leveraging the product marketing technology available, retailers have the opportunity to create an omni-channel retail marketing system, right in store, that rivals or exceeds the efficacy and intimacy of online shopping. In this Moneyball for Marketing podcast, he explains how: .

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AmEx’s Member-Get-Member program is a winner with Millennials, Gen Z

Martech

The referral program kicked off in 2011 as an easy way for members to refer their friends to AmEx and get rewarded for doing so. MGM has also now become AmEx’s second largest consumer acquisition channel, second only to partner channels. Third, keep it simple – no form filling or being directed to other channels.

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Liveblogging from Dreamforce: 2011 Salesforce Partner Keynote

Adobe Experience Cloud Blog

Next, Ron Huddleston, VP, ISV & Channel Partners shared some great results from ISV and channel partners including: 97% in OEM Partners. Customer Loyalty. Disclosure: Marketo is a Salesforce partner and sponsor of the 2011 Dreamforce conference. 90% Increase in ISV Revenue. 210% Increase in ISV Orders. Communities.

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Why we care about mobile marketing: A guide for marketers

Martech

Mobile is a key component of cross-channel campaigns (TV, OOH, Print). Although QR codes are associated with mobile marketing, they’re an effective way to engage customers across many offline and online channels. Mobile push notifications built into loyalty apps alert customers about offers, content, and product updates.

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Stolen Thought Leadership / The Ethics of Aggregating Content (alt title: Stolen Goods: The Dangers of Plagiarized Content)

Contently

The Instagram account, founded in 2011, was charging advertisers tens of thousands of dollars for access to its 14 million followers. But they would “never” repost anything without crediting the original author, either on the Highsnobiety website or its social media channels. “It Is there any such thing as a free meme?

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The Holy Grail Of Creating a Multi-Channel Content Marketing Strategy

Outbrain

In fact, it is very likely that you’re one of the 72% of consumers who would rather interact with brands via multiple channels. What is multi-channel marketing? Multi-channel marketing involves marketing across different platforms in order to have a wider reach of (prospective) customers. Multi-channel or Omni-channel?

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78 Customer Engagement Statistics

Zoominfo

Engagement is driven by price ( 81% ), quality ( 80% ) and convenience ( 55% ), loyalty is about likability ( 86% ) and trust ( 83% ) ( source ). 77% of strong omni-channel companies store customer data across channels, compared to 48% for weak omni-channel companies ( source ). Successful Customer Engagement.