Martech

JUNE 17, 2022

For starters, once you have determined that enterprise identity resolution software makes sense for your business, spend time researching individual vendors and their capabilities by doing the following: Create and prioritize your list of identity resolution use cases, from essential to not necessary. Click here to download!

Enterprise Management 117

Enterprise Management Work Management Marketing Management Vendors 117

Martech

DECEMBER 1, 2022

Sendoso, the corporate branded gifting service, this week announced the launch of a freemium offering, Sendoso Express. It will allow businesses to send unlimited eGift cards from well-known vendors, paying only for the value of the cards themselves. Personalized experiences. Sample eGift selection. Image courtesy Sendoso.

Service 127

Service SMB Fulfillment Sample 127

Martech

JANUARY 6, 2022

Many of the vendors profiled in this report also provide blogs, e-books and interactive tools that can help. Narrow your list down to those vendors that meet your criteria. This is an individual preference, however be sure to give the same list of capabilities to each vendor to facilitate comparison. Click here to download!

Enterprise Management 117

Enterprise Management Work Management Marketing Management Vendors 117

Martech

JANUARY 21, 2022

ABM enables marketers to focus their efforts on accounts with the greatest ROI potential through insightful and personalized marketing programs. For example, if enriching your ICPs with deeper technographic data is important, be sure to ask about it during vendor interviews and demos. General questions: How easy is the tool to use?

Account Based Marketing 122

Account Based Marketing Marketing Automation Services Marketing Management Vendors 122

Martech

JULY 26, 2022

Once you have determined that customer journey orchestration (CJO) software makes sense for your business , spend time researching individual vendors and their capabilities. Completing this research will better prepare you for when the time comes to select a specific vendor. Narrow your list to those vendors that meet your criteria.

Enterprise Management 97

Enterprise Management Marketing Management Vendors RFP 97

Martech

FEBRUARY 21, 2022

Vendors love to talk about what their technology can do and will readily discuss case studies. The biggest-name vendors often have the most technical debt. Some of the most prominent martech vendors today have been around for some time, and their systems — including those they acquired — are getting long in the tooth.

Vendors 98

Vendors Tips Allocation SWOT 98

Sword and the Script | B2B

AUGUST 15, 2023

B2B buyers say they want quality content that demonstrates you understand their industry, and their company and helps them to build a business case to buy your tech product One of the reasons content marketing is so important to B2B companies is the fact that the last person a buyer speaks to is a salesperson. Why do vendors do this?

Marketing Management 75

Marketing Management Vendors Studies Top of Funnel 75

ANNUITAS

JANUARY 19, 2022

Research shows that 99% of B2B buyers would both make a new purchase and complete a renewal in an end-to-end digital service model. Additionally, a majority of respondents are very comfortable spending $50k or more entirely through self-service channels. It’s clear: Buyers want a self-service purchasing option.

Sales Management 130

Sales Management Lead Ranking Work Management Marketing Management 130

Martech

DECEMBER 7, 2023

From cutting-edge gadgets that redefine work efficiency to bespoke items that add a personal touch, each suggestion is handpicked to surprise and delight the marketers in your life. This subscription service transforms your iPad or Android device into a high-performance second screen for your Mac or PC. Three French hens?

Marketing AI 122

Marketing AI Work Management Marketing Management Personalization 122

Content Standard

DECEMBER 6, 2023

Title Options A Quick Start to Research-Informed Content for Healthcare Vendors Healthcare Vendors and Research-Informed Content: 4 Tactics You Can Implement Today Healthcare Vendors and Research-Informed Content-Part 1: The Low-Hanging Fruit “Half of them are working off instinct and hunches.”

Work Management 52

Work Management Marketing Management Vendors Research 52

Martech

MARCH 4, 2022

Does the vendor seem to un that derstand our business and our marketing needs? Explore capabilities from vendors like Adobe, Pointillist, SharpSpring, Salesforce and more in the full MarTech Intelligence Report on customer journey analytics platforms. Are real-time or near real-time personalized or segmented campaigns feasible?

Marketing Management 98

Marketing Management Vendors Analytics Ideal Customer Profiles 98

Salesforce Marketing Cloud

NOVEMBER 2, 2023

Our research shows that 61% of customers would prefer to use self-service to resolve simple issues. That’s why an employee self-service system is a great way to empower your people while keeping costs low. How does employee self-service work? Find out today What is employee self-service?

Work Management 59

Work Management Marketing Management Service Knowledge Base 59

Customer Experience Matrix

APRIL 26, 2024

But, fairly soon, vendors realized that there was more value in the database building features, which were rare, than in the applications themselves, which were fairly common. It took the big martech vendors including Salesforce and Adobe several years to accept that. That’s what ”persistent” refers to in the CDP definition.

Enterprise Management 156

Enterprise Management Work Management Marketing Management Ideal Customer Profiles 156

Customer Experience Matrix

AUGUST 25, 2016

Our tour of sub-functions from the Raab Guide to ABM Vendors has now reached Execution. That definition could apply to almost any system that delivers marketing messages, but the ABM Guide includes only ABM specialists. This narrows the field drastically.

Marketing Automation Services 120

Marketing Automation Services Work Management Marketing Management Account Based Marketing 120

PureB2B

MAY 10, 2022

However, as you look to incorporate this solution into your marketing campaign rotation, it’s important to keep an eye out for some of the more successful practices content syndication vendors use to ensure you’re getting a quality return on your content investment. What to Look for in a Content Syndication Vendor. High Quality Data.

Vendors 62

Vendors Marketing Attribution Demand Generation Agencies Marketing Qualified Leads 62

Martech

MARCH 7, 2022

Does the vendor seem to understand our business and our marketing needs? Explore DAM solutions from vendors like Acquia, Widen, Cloudinary, MediaValet and more in the full MarTech Intelligence Report on digital asset management platforms. What is your service reliability guarantee? Are they showing us our “must-have” features?

Digital Asset Management 98

Digital Asset Management Work Management Marketing Automation Services Marketing Management 98

Martech

JANUARY 12, 2022

He added, “Customers demand experiences that are consistent and personalized across every one of these channels.”. Without a personalization strategy in place, these companies will have a difficult time attracting and retaining customers. You need a view of the customer that’s tied across sales, service, support, etc.,”

Marketing Management 126

Marketing Management Personalization Touchpoints Word of Mouth 126

Customer Experience Matrix

AUGUST 22, 2016

Last week’s posts introduced our new Raab Guide to ABM Vendors ( buy it here ) and introduced a framework four process ABM steps, six system functions, and six key sub-functions. But the sub-functions are still important for stack design and vendor selection. Let’s start with the first sub-function, External Data.

Enterprise Management 120

Enterprise Management Marketing Automation Services Marketing Management Vendors 120

Martech

APRIL 12, 2024

The current business environment — increasingly omnichannel but with a heavy reliance on digital — requires successful marketers to capture, analyze and leverage data to deliver timely personalized interactions across every customer touchpoint. It employs specialized teams to handle regulated markets such as financial services.

Enterprise Management 116

Enterprise Management Work Management Marketing Management Marketing AI 116

Adobe Experience Cloud Blog

JULY 30, 2019

The findings reveal that European business buyers expect vendors to display traits traditionally associated with consumer brands, demonstrating B2B and B2C landscapes are no longer distinct. All Buyers Crave A Personal Experience. France, and Germany. The Rise Of Altruistic Brand Purpose In B2B. Accounting For The Generational Divide.

Vendors 126

Vendors B2B Ethics B2B Thought Leadership 126

xiQ

JUNE 29, 2021

Redwood City, California, June 29, 2021- xiQ , an AI-powered B2B sales and marketing platform, has been named a Cool Vendor in Technology Marketing 2021 by Gartner Inc. This enables marketers to prioritize accounts, segment contacts and create personalized ABM plays to engage with buying team members. All rights reserved.

Gartner 62

Gartner Vendors Account Based Marketing ABM 62

xiQ

JUNE 29, 2021

Redwood City, California, June 29, 2021- xiQ , an AI-powered B2B sales and marketing platform, has been named a Cool Vendor in Technology Marketing 2021 by Gartner Inc. This enables marketers to prioritize accounts, segment contacts and create personalized ABM plays to engage with buying team members. All rights reserved.

Gartner 62

Gartner Vendors Account Based Marketing ABM 62

Customer Experience Matrix

DECEMBER 6, 2011

Today I’ll describe the other one: evaluating vendor services. The problem with services is simple: you won’t use them until you’ve already bought the product. Buyers must understand those needs to know what they want a vendor to provide. I wrote yesterday about our new workbook for marketing automation cost estimates.

Marketing Automation Services 120

Marketing Automation Services Work Management Marketing Management Vendors 120

SpotMe Blog

JULY 28, 2023

Selecting the right in-person event platform to manage your onsite events is critical to their success. Especially because 95% of marketers believe that in-person events help achieve business goals (American-based event technology company). What Is An In-Person Event Platform? American event technology company).

Marketing Automation Services 52

Marketing Automation Services Enterprise Management Work Management Marketing Management 52

ClickZ

AUGUST 14, 2020

Top challenges businesses face with existing B2B vendors. Our Pulse Survey helps you look into the cracks with reasons why technology vendors could be losing business. How competitive pricing is a major reason for buyers to switch vendors. Customer experience, service & success (Category – Social & Relationships).

Marketing Management 105

Marketing Management Vendors B2B Marketing Mobile Advertising 105

sagefrog

DECEMBER 13, 2023

One of the most significant decisions a facility can make in building the future of its business is who to outsource and entrust various facility maintenance services to. After all, selecting the right vendors can be the difference between employees and customers having a positive or negative experience at the facility.

Work Management 62

Work Management Marketing Management Planning Marketing Plans 62

Choozle

OCTOBER 22, 2021

Many of us have been here before—It’s the beginning of Q4, and you’ve just been tasked with auditing your current media vendors and researching alternative options for the upcoming year. A self-service platform puts you in control of customization. Where do you start? What should you take into consideration?

Work Management 70

Work Management Marketing Management Advertising Agencies Advertisements 70

Webbiquity

NOVEMBER 10, 2020

Buyers now consistently rely on five top sources of information–yet vendors typically concentrate on only two of these. Per the report, “The top five tactics vendors use to engage buyers are different from buyers’ top five information sources. Both vendors and buyers use demos and vendor/product websites.

Enterprise Management 299

Enterprise Management Sales Management Work Management Marketing Management 299

Valasys

OCTOBER 9, 2023

Before we dive deep into the realm of B2B customer service, let’s pose a quick question. When you think of top-notch customer service, which companies spring to mind? This highlights the unique challenges and nuances of B2B customer service compared to its B2C counterpart. How is B2B Customer Service Different From B2C?

Service 52

Service B2B Best Practices Paid Search Agency 52

Customer Experience Matrix

SEPTEMBER 16, 2017

One of the fascinating things about tracking Customer Data Platforms is the great variety among the vendors. But for me personally, it’s been endlessly intriguing to trace the paths that vendors have followed to become CDPs and learn where they plan to go next. It’s true that variety causes confusion for buyers.

Marketing Automation Services 120

Marketing Automation Services Enterprise Management Personalization Work Management 120

Salesforce Marketing Cloud

JUNE 23, 2022

Financial services customers have a message for their providers: They like doing business online — and they aren’t going back to pre-pandemic habits. That’s the good news from a deep dive Salesforce took into financial services trends and the state of banking, insurance, and wealth management. The not-as-good news?

Work Management 98

Work Management Service Customer Surveys Transparency 98

Martech

FEBRUARY 29, 2024

In the last article we looked at who would win and who would lose in the enterprise and vendor community in 2024 with AI on the horizon. Services range on a continuum from the full design, implementation and management of clients’ technology stacks to isolated, finite, very specific projects. There are problems with this model.

Enterprise Management 117

Enterprise Management Consulting Work Management Marketing Management 117

Webbiquity

FEBRUARY 28, 2023

While B2B vendors were initially slower to embrace eCommerce than consumer marketers, B2C actually represents a much smaller share of total online sales today. Personalization offers many benefits for B2B companies. Personalizing marketing messages and ads to reach target accounts in a relevant and meaningful way.

eCommerce 272

eCommerce Marketing AI B2B Marketing Trends 272

Buffer

MARCH 9, 2023

If you’re looking to grow your career, make connections with people in your industry, and build a personal brand, you should be on LinkedIn. To get a little personal, nothing has been more valuable to my career than building a platform on LinkedIn. Think of your headline as a tagline.

Linkedin 110

Linkedin Personalization Brand Identity Branding 110

Adobe Experience Cloud Blog

JULY 30, 2019

The findings reveal that European business buyers expect vendors to display traits traditionally associated with consumer brands, demonstrating B2B and B2C landscapes are no longer distinct. All Buyers Crave A Personal Experience. France, and Germany. The Rise Of Altruistic Brand Purpose In B2B. Accounting For The Generational Divide.

Vendors 92

Vendors B2B Ethics B2B Thought Leadership 92

Salesforce Marketing Cloud

SEPTEMBER 23, 2021

Before the pandemic, in-person events were a huge part of how Salesforce engaged its customers, especially Dreamforce. In 2021, we faced a question you’ve probably asked about your own company: How do we bring people together again, safely and in-person? If you’re new to Salesforce, Dreamforce is more than a conference.

Planning 98

Planning Marketing Management Personalization Ethics 98

Martech

MARCH 27, 2024

It doesn’t have to be a tech person or a database expert. This person is the go-to person for any data entering or exiting the database. The administrator should be trained by the software vendor and receive whatever support they need from your management team. Focus on the fields necessary to sell and service them.

Marketing AI 129

Marketing AI Marketing Management Lock-In CRM 129