Anything Goes Marketing

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Customer Service at its Best: Wind Mobile

Anything Goes Marketing

For someone who lives and breaths customer service as part of my profession I am very critical with companies I deal with as I have a high expectation on the type of service I should receive. I’ve finally found a company that does a fantastic job at servicing its customers across many channels and you know I have to blog about it.

Service 100
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Twitter and Customer Service - Potential PR Nightmare

Anything Goes Marketing

You may use it to highlight upcoming events, press releases and product/service updates. The question that you may be grappling with is this: How should Twitter be used for customer service? Twitter and Customer Service Recommendations This topic is a new one and this post is more of a brainstorming session then "best practices".

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Top Automated Marketing Personalization Tactics

Anything Goes Marketing

There is a lot of talk these days that personalization is back in marketing but what does that really mean and what are some of the tactics you can use? A personalized approach facilitates this process. We've found that people have responded better to offers that contain a personalized URL (such as www.fun.com/yourname ).

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Don't try to sell before a person is ready to buy

Anything Goes Marketing

When is the best time to sell your products or services? This continues the conversation and can help you determine if this person is truly qualified. Easy question - when they're ready to buy them!! I read a few articles that have clearly demonstrated this concept for B2B purchases.

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I'm a CEO - I Don't Have Time to Blog! Think Again

Anything Goes Marketing

Only a blog can you get this personal with your audience. I called down to room service and the gentleman on the other end realized I sounded sick and sent up a plate of freshly cut up oranges with my soup order. In any case Bill, keep up the good work and the great service.

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So You Think You can be a Blog Consultant?

Anything Goes Marketing

You may have the skills but if you can't convey your vision to your client and make them "see the light" of blogging and how it helps their business you will never sell anything and the only person who will want your help is your mother who needs help setting up the VCR (don't even bother explaining to them what a DVD is).

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Looking for Ideas to Generate More Leads?

Anything Goes Marketing

It's full of great articles from the industry experts (not just a RainToday person writing a bunch of articles) such as Brian Carrol and the MarketingSherpa crew. There is an excellent FREE report from RainToday that has just been launched called: The One Piece Of Advice You Can't Generate Leads Without.