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4 Ways New Data Cloud Features Help You Personalize Ads by Salesforce

Martech

These integrations help companies connect their first-party data and execute automated, personalized advertising campaigns. First-party data advertising uses information collected directly from your company’s customers or users to personalize and target advertising efforts. Open the report What is first-party data advertising?

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Salesforce.com Announces Site.com Web Site Management: Will Marketing Automation Features Follow?

Customer Experience Matrix

Salesforce.com yesterday announced the launch of Site.com , an enterprise-class Web site management system. The news didn’t seem to get much attention, perhaps because Salesforce.com itself pretty much buried it. The move closer as Web sites capture more individual-level information and present more personalized treatments.

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Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships

Engagio

High customer retention rates indicate satisfied customers who trust the business and will likely continue purchasing products or services. Build strong relationships Establish strong personal connections with customers through regular communication. Sidenote: AI is making trust even more important.

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What does ‘Real-Time Marketing’ really mean? by Salesforce

Martech

It’s time to redefine the CDP Dig into use cases that show how to power personalized and connected experiences across your marketing. For example, a customer might make a purchase on an e-commerce website that puts them into a high-value segment. Watch the free demo Originally published on Salesforce.com on February 28, 2023.

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How to adapt your marketing for the new era of data analytics by Salesforce

Martech

Finally, scalability and personalization have become buzzwords, but you can’t accomplish either without strong analytics – and getting that has been an uphill climb for many businesses. By unifying their data, Cox Automotive can better segment its audience and deliver more personalized messaging to its customers.

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The Winter ’22 Release Preview Is Here

Salesforce Marketing Cloud

In this video, you’ll see how a bank analyzes sales calls to train reps more efficiently with Einstein Conversation Insights Enhancements , simplifies document workflows with Digital Process Automation , and quickly builds personalized chatbots with Einstein Bots Enhancements. Engage with your customers.

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SAP Buys hybris e-commerce Software to Build Its Version of Real Time Customer Management

Customer Experience Matrix

Fresh on the heels of yesterday''s blockbuster ExactTarget / Salesforce.com deal , SAP today announced acquisition of e-commerce vendor hybris software. Since Salesforce said yesterday that other companies also wanted to buy ExactTarget, it seemed possible that SAP had lost the deal and purchased hybris as a second choice.