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8 Proven tactics to increase your social commerce sales

Unbounce

A big part of ecommerce is using social media to engage audiences and build an authentic brand. But now, social media can also be used as an ecommerce market of its own: social commerce. What is social commerce (and why is it different from ecommerce)? Ecommerce is your traditional online shopping experience.

Tactics 144
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Why Customer Feedback is Valuable and 5 Tools for Collecting It

Navigate the Channel

And, if you don’t know what drives satisfied customers, you can’t create customer loyalty. Feedback goes far beyond just opinion. Customer feedback is a valuable gift that can help you understand what drives customer satisfaction and create customer loyalty. and post-purchase queries, such as brief surveys.

Tools 65
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Sentiment Analysis: A Primer for B2B Marketers

Zoominfo

Sentiment analysis is the process of gauging the attitudes, opinions, and emotions an audience expresses about a brand, product, or a specific topic. In its most advanced form, it involves implementing an algorithm that monitors conversations and quantifies opinions, attitudes, and emotions based on a predetermined scoring system.

Analysis 130
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Sentiment Analysis: A Primer for B2B Marketers

Zoominfo

Sentiment analysis is the process of gauging the attitudes, opinions, and emotions an audience expresses about a brand, product, or a specific topic. In its most advanced form, it involves implementing an algorithm that monitors conversations and quantifies opinions, attitudes, and emotions based on a predetermined scoring system.

Analysis 176
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Ecommerce Trends We’re Watching in 2021

Outbrain

But after 2020 rocked us all in one way or another, we’re keeping a watchful eye on a specific handful of ecommerce trends. So, let’s review some of the key ecommerce trends in 2020 and explore where we’re going in 2021. 2021 Ecommerce Trends the Industry Will be Testing. More B2B brands will adopt ecommerce.

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How to Ask Customers for Reviews

SmartBug Media

The Power of Customer Reviews Customer reviews are feedback or opinions shoppers share about a product or service. For example, a customer including a photo or video with their review could receive a bigger discount or more loyalty points. Different types of customer reviews have different purposes.

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What is a Touchpoint, and How Can You Use It to Boost Sales?

Televerde

Either way, touchpoints build the foundation for your lead’s opinion of your brand. Online eCommerce Store. When you reach out to customers with touchpoints after their purchase, you: · Nurture customer loyalty. Therefore, investing in customer loyalty offers more significant returns than only focusing on generating new leads.