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Salesforce.com and Oracle Buy Social Marketing Systems: Not the End of Marketing As We Know It

Customer Experience Matrix

Salesforce.com yesterday announced agreement to buy social media publishing vendor Buddy Media for $689 million, thereby adding another big fluffy piece to its “marketing cloud”. Just for symmetry, it’s worth pointing out that Salesforce.com acquired its own social monitoring system, Radian6 , in March 2011.

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Vocus Purchased by Private Equity Firm GTCR: This Could Be Interesting

Customer Experience Matrix

x revenue, compared with the 6 to 7 x multiples paid for ExactTarget and Responsys by Salesforce.com and Oracle and the 14 x that Marketo commands in the stock market. But the main reason is probably that just 15% of Vocus'' 2013 revenue came from its marketing automation products. It’s still a modest multiple of 2.4

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4 Ways New Data Cloud Features Help You Personalize Ads by Salesforce

Martech

You can use first-party data, combined with AI-powered product interest scoring from Marketing Cloud , Sales Cloud and Service Cloud , and product usage data from your own apps to reach more customers. Watch the free demo Originally published on Salesforce.com on January 16, 2024.

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Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships

Engagio

High customer retention rates indicate satisfied customers who trust the business and will likely continue purchasing products or services. Companies can allocate their resources towards improving products or services and enhancing customer experiences rather than constantly investing in acquisition strategies. Efficiency FTW.

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Old School Sales vs New: The Rise of the Modern Sales Model

Zoominfo

Tom doesn’t know whether you need his product and neither does Kate — but she at least knows there’s a chance. Inside sales became prevalent in the 1980s when companies wanted to sell large volumes of their products without having to travel. One early adopter of inside sales was Marc Benioff, CEO and founder at Salesforce.com.

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Why this LinkedIn Ad Works: 2 Key Tips for Success

The Point

The result is fewer unqualified leads from people who would never buy your product. The ad below from CRM giant Salesforce.com is an exception. In addition, showing the different elements makes the offer more tangible, and, therefore, more interesting. Here are the two key reasons why I think that is: 1.

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ICON16: How Infusionsoft Plans To Dominate Small Business Marketing (and Make Life Better For Small Businesses Everywhere)

Customer Experience Matrix

Some companies serving small business have indeed reached multi-million client counts (see table), but their products cost much less and are essential for basic operations.** Infusionsoft’s challenge is to convince a large fraction* small business owners that their product is also essential. million $1.6