The Customer Journey: The Future of B2B Marketing?
Navigate the Channel
AUGUST 14, 2023
In the world of B2B marketing, where relationships and decision-making processes are intricate, the concept of the customer journey has gained prominence. This journey is no longer linear but a dynamic process influenced by various factors, including digital transformation, data analytics, and evolving consumer preferences. Defining the Customer Journey The customer journey in B2B marketing refers to the path a potential customer takes from the moment they become aware of a problem or need to th
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