Martech

FEBRUARY 21, 2024

In my last article , we looked at how to best use data during the purchase stage of the customer journey and how effective use of data can enhance outcomes for both the customer and the brand. This is the third stage of the customer journey, where we work to retain and engage our existing customers over time.

Marketing AI 97

Marketing AI Optimization Allocation Customer Satisfaction 97

Inbox Insight

APRIL 22, 2024

One strategy has proven to be a game-changer – lead generation. This blog explores the significant benefits of lead generation, highlighting its importance and role in modern business. Understanding the significance of lead generation in B2B Lead generation is the backbone of any successful marketing strategy.

Lead Generation 52

Lead Generation Lead Scoring Lead Ranking Sales Qualified Leads 52

Salesforce Marketing Cloud

NOVEMBER 21, 2023

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. We’ve found that 65% of mobile workers are successfully selling to existing customers. Let’s dig into each of these best practices for upselling and cross-selling in field service.

Work Management 105

Work Management Service Cross-Selling Training 105

Heinz Marketing

JULY 20, 2023

By Michelle Voznyuk , Marketing Specialist at Heinz Marketing Customer success leaders today face an increasingly challenging task of navigating post-sales efforts. Not only are they pressured to mitigate churn, but they must also simultaneously drive revenue through upsells, cross-sells, and advocacy.

Paid Search Agency 94

Paid Search Agency Cross-Selling Customer Satisfaction Marketing & Strategy 94

Lead Forensics

APRIL 16, 2024

This blog explores 10 ways AI and beyond can supercharge your sales game, from identifying high-potential leads to crafting personalized outreach and automating tasks. AI can unlock a goldmine of customer data, revealing valuable insights into your leads’ challenges, interests, and online behavior.

Ideal Customer Profiles 52

Ideal Customer Profiles Cross-Selling Budget Programs High Quality Lead 52

Martech

FEBRUARY 13, 2024

You’ve explored the crucial link between your martech stack and strategic goals in “ The CMO’s guide to aligning martech and business strategy ,” understanding why syncing these elements boosts efficiency, customer value and growth. Which key goals will your marketing efforts affect?

Marketing Automation Services 105

Marketing Automation Services Work Management Lead Ranking Lead Scoring 105

SalesIntel

MAY 13, 2024

This scenario is all too common in B2B sales, where complex solutions and lengthy buying cycles can lead to frustrating interactions. What is B2B Selling Experience? B2B selling experience encompasses how businesses market and sell their products or services to other businesses.

B2B Sales 52

B2B Sales Enterprise Management Work Management Marketing Management 52

Lead Liaison

FEBRUARY 9, 2023

The Importance Of Customer Experience For B2B Relationship Efficiency, service, quality, and reliability… These are just a few of the terms we often hear when discussing the topic of customer satisfaction. Most businesses understand that retaining customers is a fine art that requires a well defined process.

Ideal Customer Profiles 98

Ideal Customer Profiles Lead Liaison Customer Satisfaction Lead Ranking 98

SalesGrape

DECEMBER 3, 2023

Introduction: The Power of Telemarketing in Driving Business Growth Telemarketing has long been recognized as a powerful tool for businesses to generate leads, increase sales, and fuel growth. Armed with this information, businesses can refine their products or services to better meet customer needs and stay ahead of the competition.

Telemarketing 52

Telemarketing Ideal Customer Profiles Lead Generation Effectiveness 52

Tomorrow People

MAY 30, 2022

Why customer retention should be your top priority. When it comes to B2B marketing, businesses often focus on customer acquisition. After all, you can’t build brand loyalty if you don’t have customers. But what if you already have a decent customer base? That’s where customer retention comes in. How to get started.

B2B Marketing 156

B2B Marketing Work Management Marketing Management Cross-Selling 156

SendX

MARCH 3, 2021

Customers build a connection with brands that feel less “corporate” and more like real people. Unlike social media posts or blog content, customers see their email inbox as a private space. Decreases Customer Satisfaction No-reply emails can be frustrating to customers. Marketing is best when it feels genuine.

Autoresponders 294

Autoresponders CAN-SPAM Customer Satisfaction Deliverability 294

Madison Logic

APRIL 25, 2024

But the reality is, the real return on investment (ROI) begins at the dotted line. Acquiring new customers is not only five times more expensive than retaining existing customers , but there’s only a 5-20% chance of closing a sale. Yet existing customers, according to Paul W.

Account Based Marketing 52

Account Based Marketing ABM Top of Funnel Lead Ranking 52

InsightSquared

AUGUST 14, 2019

With the potential to maximize sales leads, reduce costs, increase sales, and optimize return on investment, AI is soon to become a sales rep’s best friend. Here are three of the top ways AI is impacting today’s sales process: Increases Time Spent Selling. Strengthens Communication With Sales Leads.

Sales Management 228

Sales Management Marketing AI Process Top of Funnel 228

SalesGrape

NOVEMBER 18, 2023

Unlike traditional consumer-focused marketing efforts, B2B marketing targets other businesses or organizations as customers. In the context of B2B marketing for education, telemarketing can be a powerful tool for building relationships and generating leads.

Telemarketing 97

Telemarketing Education B2B Marketing B2B 97

SmartBug Media

SEPTEMBER 28, 2023

RevOps, or revenue operations , is a strategic approach that aligns sales, marketing, and customer success teams within companies to optimize revenue generation. Revenue optimization allows businesses to invest in growth, innovation, and customer satisfaction, giving them a competitive edge in the market.

Marketing Budget 69

Marketing Budget Optimization Terms and Conditions Marketing & Strategy 69

Vision Edge Marketing

JUNE 6, 2023

Today’s highly competitive business environment is driven by the always-moving customer-centricity goal post. It requires creating customer value which in turn requires a customer-centric approach. So, achieving sustainable growth requires more than just increasing revenue or market share.

Touchpoints 185

Touchpoints CMO Work Management Cross-Selling 185

Salesforce Marketing Cloud

JUNE 14, 2023

Let’s face it: Hard sells and flashy demos can be effective ways to close. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. But not always. These features aren’t just nifty toys.

Work Management 95

Work Management Cross-Selling Marketing Management Marketing & Strategy 95

Zoominfo

OCTOBER 5, 2021

You’ve got butterflies, your team is excited and you know your customers are going to be impressed. It also puts focus on customer issues and how your solution applies to them, with easy access to continuous feedback. After all, your solution or service’s purpose (new or old) is to improve the customer experience.

Enterprise Management 147

Enterprise Management Ideal Customer Profiles Marketing Analytics Tools Work Management 147

Zoominfo

JUNE 28, 2023

You’ve got butterflies, your team is excited, and you know your customers are going to be impressed. A truly successful launch — one that will become a milestone for your brand’s continuous growth and success — requires coordination across teams, efficient workflows, and clear messaging. It’s the day of a new product launch.

Marketing Analytics Tools 130

Marketing Analytics Tools Ideal Customer Profiles Work Management Marketing & Strategy 130

Rev

AUGUST 23, 2023

And with the impact of PLG on user adoption, customer satisfaction and revenue growth, it’s no wonder the B2B tech world lapping it up. It prizes organic growth, fosters lower customer acquisition costs and focuses on faster time to value realization for customers. This leads to organic growth and increased adoption.

Product 78

Product Marketing AI Customer Satisfaction Lead Ranking 78

SmartBug Media

MARCH 13, 2024

In a constantly evolving digital marketplace where customers have more choice and control than ever before, businesses need to create compensation plans that reward and respect their salespeople. For example, recognize and reward successful lead generation initiatives that involve collaboration between sales and marketing.

Planning 69

Planning Optimization Cross-Selling Lead Ranking 69

BenchmarkONE

MARCH 17, 2021

Companies use it to automate repetitive tasks, create and schedule lead nurture campaigns, and facilitate sales follow-up, so nothing slips through the cracks. . The more reliable and efficient your automation tool is, the more redundancies it eliminates, creating a well-oiled process that generates leads and converts them to customers. .

Marketing Automation Services 92

Marketing Automation Services Marketing Automation Automation Sales Qualified Leads 92

Sana Commerce

SEPTEMBER 15, 2023

In one poll by Gartner , sales and business leaders agree that ‘meeting quotas’ and ‘customer retention’ remain key priorities in the face of a potential economic downturn. Learn more about setting SMART goals for your business, and how they can help drive sales efficiency for your team. A web store that drives sales efficiency.

Top of Funnel 52

Top of Funnel Cross-Selling Customer Satisfaction Digital Marketing Funnels 52

Salesforce Marketing Cloud

JUNE 8, 2022

According to the Occupational Safety and Health Administration (OSHA) , companies that prioritize safety build trust with customers. This can lead to new business. The tools that businesses now have access to are helping them develop smarter strategies to keep their customers and workers safe.”. 1 on your list of priorities.

Work Management 98

Work Management Service Cross-Selling Customer Satisfaction 98

SmartBug Media

MARCH 4, 2024

The stakes are high for chief customer officers (CCOs) and the organizations they serve. Happy customers are repeat customers—and in today’s era of high customer acquisition costs , businesses can’t afford to lose customers because of a bad experience. How Can You Analyze Purchase History in HubSpot?

Hubspot 59

Hubspot Cross-Selling Lead Ranking Lead Scoring 59

SmartBug Media

JUNE 1, 2021

With this new approach, your business runs friction-free, and so does your customer experience.” The RevOps role is to understand the company’s business model and grow it effectively and efficiently. Cross-Department Alignment. Typically, this involves the sales, marketing, and customer service teams.

Customer Satisfaction 98

Customer Satisfaction Cross-Selling Lead Ranking Advertising Benchmark 98

Sana Commerce

JUNE 3, 2024

The more you understand your customers, the better you can tailor your online store to meet their needs and drive those all-important sales. Data provides insights into customer behavior Every action your customers make provides you with valuable data. Drop-off points can be identified throughout the sales funnel.

B2B Sales 52

B2B Sales Top of Funnel Marketing AI B2B 52

Optinmonster

DECEMBER 14, 2021

Are you looking for the best lead generation tools to grow your business? Lead generation is more than just getting people to visit your site. It’s also about collecting their info so you can drive communication and turn casual traffic into loyal customers. What Is a Lead Generation Software/Tool?

Marketing Automation Services 122

Marketing Automation Services Budget Programs Enterprise Management Work Management 122

Sana Commerce

FEBRUARY 19, 2023

EDI is primarily used for large, recurring orders and does not allow your customers to find new products or add complementary goods to their orders. It does not tempt customers to add more items to their order through cross-selling or upselling either. Happier clients Secondly, e-commerce improves your customer service.

Cross-Selling 98

Cross-Selling B2B Paid Search Agency B2B Sales 98

Heinz Marketing

APRIL 14, 2022

CMO (Chief Marketing Officer) tenures have often shrunk to 2 years while B2B marketing has morphed away from a function responsible for events, creatives, and messaging that pushes product or service messages to drive awareness with prospects and customers. Customers are smarter – they want to buy, not be sold to. Customer Obsession.

CMO 111

CMO Relevance Enterprise Management Peer-to-peer 111

Valasys

SEPTEMBER 12, 2023

Today’s fast-paced business world requires efficient management of customer relationships and sales orders to achieve sustainable success. Focusing on this aspect of their operations enables companies to not only satisfy their customers but also streamline processes, ultimately leading to higher profitability.

Enterprise Management 52

Enterprise Management Marketing Management Order Effectiveness 52

ClickZ

OCTOBER 23, 2020

AI in marketing implies the usage of customer data, machine learning, automation and other computational concepts to predict consumers’ actions. It helps marketers to easily segment the consumers and further breakdown data to create customized content for their audiences.

Marketing AI 145

Marketing AI Consulting Lead Ranking Automation 145

Conversica

AUGUST 16, 2022

Using Conversica’s Powerfully Human Conversational AI Digital Assistants, the Integration Gives CS Teams Unlimited Capacity for Proactive Communication with Customers Triggered by Data from Gainsight. Gainsight’s Customer Insights Trigger AI Assistants to Start Two-Way Conversations. Obtaining customer referrals.

Work Management 52

Work Management Efficiency Enterprise Management Trigger Marketing 52

Rev

FEBRUARY 15, 2023

Marketing, sales, finance and customer success operated in silos; each using their own databases with their own set of metrics, chasing their own goals and then wondering why their numbers didn’t align at the end of the quarter. Do you remember? But RevOps isn’t just about bringing departments together.

Ideal Customer Profiles 78

Ideal Customer Profiles Practices Lead Ranking De-duplication 78

Hubspot

NOVEMBER 20, 2023

In the ever-evolving world of sales, account executives play a crucial role in nurturing leads and closing deals. We'll highlight some valuable AI tips and tricks that can help you streamline your workflows and achieve greater efficiency. Leverage AI-powered lead scoring. AI Tips and Tricks 1.

Marketing AI 55

Marketing AI Ideal Customer Profiles Lead Ranking Lead Scoring 55

Rev

MARCH 22, 2023

So, if RevOps is the new secret ingredient for consistent revenue growth and efficiency—you’re right to want to know how your business can implement its own RevOps function. In this case, you’ve come to the right place! What do RevOps teams do? At its core, RevOps focuses on driving revenue growth through data-driven processes and activities.

Ideal Customer Profiles 78

Ideal Customer Profiles Marketing Automation Services Work Management Budget Programs 78

BenchmarkONE

MARCH 17, 2021

Companies use it to automate repetitive tasks, create and schedule lead nurture campaigns, and facilitate sales follow-up, so nothing slips through the cracks. . The more reliable and efficient your automation tool is, the more redundancies it eliminates, creating a well-oiled process that generates leads and converts them to customers. .

Marketing Automation Services 52

Marketing Automation Services Marketing Automation Automation Sales Qualified Leads 52