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The ethics of AI-powered marketing technology

Martech

AI has now enhanced this capability, but it also raises ethical concerns. How can marketers balance innovation and privacy? However, AI also introduces a new legion of ethical considerations for marketers to navigate. Transparent privacy policies and easy-to-understand terms and conditions are essential. Data ownership.

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2023 in review: Our top 10 articles on CRM

Martech

Today: CRM. How to prepare for the GPT age in CRM and email by Brian McKenna. 5 ways CRMs are leveraging AI to automate marketing today by Gene Marks. Here’s how AI innovations in major CRM platforms are transforming functions like sentiment analysis, campaign creation and more. Here’s how. Get MarTech! In your inbox.

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Goodbye Third-Party Cookies, Hello Content Marketing

Contently

In reality, third-party cookies and resulting targeted ads can feel like an invasion of privacy—or even be perceived as downright creepy. Pressure from consumer privacy advocacy groups and regulatory entities is part of the reason why Google is now changing its M.O.

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AI, Without the Angst – How to Use It Without Losing Your Customers’ Trust

Salesforce Marketing Cloud

Bring trusted generative AI to your CRM You can get the transformative benefits of generative AI and maintain the highest standards of trust and safety. Data masking replaces sensitive data with anonymized data to protect private information and comply with privacy requirements.

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The Importance of Partner Collaboration in the AI Revolution

Salesforce Marketing Cloud

Much like how cloud computing reshaped the business landscape, the potential of AI + Data + CRM will change the playing field of business as we know it. With the harmony of AI + Data + CRM, Salesforce gives you the tools to use the power of AI and the ability to put your customers first.

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2024 Predictions: Data and AI on marketers’ minds

Martech

Better AI guardrails and encryption for customer data With the third-party cookie phaseout, marketers will adopt new strategies for collecting customer data that include advanced encryption, as well as compliance with the latest privacy regulations.

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Will Generative AI Be Used for Good? Kumail Nanjiani Says That’s Up to You

Salesforce Marketing Cloud

Kumail Nanjiani, who played a developer on the hit HBO show, said it will be essential for companies to use the emerging technology with ethics in mind. But there are serious concerns about a range of potential downsides including data privacy , plagiarism , and spreading m i sinformation and bias. Is it a net gain for people?’”

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