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What is an NFT — And How Can it Help You Build Deeper Customer Relationships?

Salesforce Marketing Cloud

In Web2, blogs, wikis, and social media like Twitter and YouTube got introduced, giving people more control over the information they created and shared. This leads us to the next step: What utility does your NFT provide? NFTs won’t fit with every company, business, or organization. How can you get started with NFTs?

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What social teams can learn from internal communications about effective COVID-19 messaging

Sprout Social

Internal communicators have a bird’s-eye view of everything going on across your organization and are responsible for keeping employees informed of company news. The problem with a crisis of this scale is it can easily lead to the spread of misinformation, creating confusion for everyone including your team and your audience.

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Decentralizing Brand Authenticity: How Giant Companies Get Personal

Content Standard

But as our largest companies continue to grow, audiences have also begun to expect ever more specificity and personalization in their interactions with those businesses. Insurance agents don’t just sell you policies, they sell you the perspective on safety, security, and risk that their company holds. Compartmentalize KPIs.

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Ross Mayfield's Weblog: Elevating the Enterprise 2.0 Conversation

Buzz Marketing for Technology

Its time to elevate the conversation beyond features (wiki, blog, RSS, social networking, etc.), follow me on Twitter. James Seng on Wiki Universal Edit Button. Mark on Wiki Universal Edit Button. weblivz on Wiki Universal Edit Button. Zbigniew Lukasiak on Wiki + Spreadsheet = SocialCalc. Comments: Feeds.

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The Ultimate User-Generated Content Guide

Sprout Social

Whether it’s a blog, social media post, Wiki, podcast, video or social image, the content is created by third-party users. Not only that, but brand interactions lead to serious revenue opportunities. Consumers are also 70% more likely to make a purchase with a company after a good interaction.

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Venntive Adds Communities to Small Business Marketing Automation and CRM

Customer Experience Matrix

More puzzling was Venntive’s decision to include a full accounting system and a community management features such as private discussion forums, Wikis, events, and custom fields for groups within its database. In fact, Sugarman said most of the company’s clients are B2B not B2C marketers. So far pretty normal.

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What Is the Fourth Industrial Revolution?

Salesforce Marketing Cloud

It’s all happening at an unprecedented, whirlwind pace (and it’s why Salesforce built Customer 360 to help companies keep up with changing customer expectations). ” He continued: “In the future, technological innovation will also lead to a supply-side miracle, with long-term gains in efficiency and productivity.