Remove customer

Cintell

article thumbnail

Cintell Partners with the Customer Intelligence Institute to Help Companies Better Understand Their Customers

Cintell

Cintell and the Customer Intelligence Institute today announced their partnership aimed at providing greater customer intelligence for building stronger customer relationships. The Customer Intelligence Institute’s approach to customer research fits perfectly with our mission and vision.” About Cintell.

article thumbnail

The Right Customer at the Right time

Cintell

The key to commercial success, whether digitally or traditionally, is to find the right customer at the right time in the right place and present them the right content. This has become a whole lot easier in the digital age with access to big data to inform us and provide guiding insights across a customer’s journey.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

All customers matter. Learn how to make the most of them.

Cintell

Customers are not monolithic. There are high-value customers, low-value ones, and plenty who fall in the middle. Fader and Toms recently spoke on the Knowledge@Wharton radio show on SiriusXM about the importance of being customer centric. But they all matter for businesses that want to make the most out of them.

article thumbnail

Want to Deliver an Outstanding Customer Experience? Read On

Cintell

There has been a massive shift towards retaining customers and delivering an excellent service in recent years, as compared to only acquiring customers. What Contributes to Outstanding Customer Experience? What Contributes to Outstanding Customer Experience? Why Customer Experience Matters? Source: [link].

article thumbnail

All customers matter.Learn how to make the most of them

Cintell

Customers are not monolithic. There are high-value customers, low-value ones, and plenty who fall in the middle. Fader and Toms recently spoke on the Knowledge@Wharton radio show on SiriusXM about the importance of being customer centric. But they all matter for businesses that want to make the most out of them.

article thumbnail

Closing the B2B Buyer Blind Spot Gap with Customer Intelligence

Cintell

B2C is lightyears ahead of B2B when it comes to customer intelligence. B2B companies who take the initiative to cultivate a deep understanding of their buyers will have the competitive advantage in 2019 and beyond.

B2B 136
article thumbnail

Should your B2B Marketing Plan Include Company Personas?

Cintell

Part 1 of 2: The Confluence of Buyer Personas and Company Personas (look for part 2 coming soon with our partners at HG Data). A wide variety of data types and insight are now being used to develop buyer personas that give us an understanding of the people within the companies we are targeting.

Planning 100