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Why Word of Mouth is More Important for B2B than for B2C

DemandBase

Research shows that approximately 50% of all purchases are influenced by word of mouth. But in B2B, 91% of every sale is influenced by word of mouth in some way. Further, many B2B purchases have multiple shepherds and stakeholders in an organization, and the word of mouth of any/all of them can have an impact.

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8 Ways to Generate Word of Mouth Advertising for Your Small Business

Outbound Engine

It has often been said that word of mouth advertising is both priceless and free, and that is certainly the case. Studies have shown that consumers place a greater value on the direct buying experiences of their peers than on anything else. If you want customers to become brand ambassadors, focus your efforts where it counts.

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Discount Pricing: Its Strategies & Practical Examples

Hubspot

Discount pricing is borderline omnipresent. We've all seen retail outlets offering sale prices or "buy one, get one free deals" — and for good reason. Here, we'll dive into the concept a bit further, review who it works best for, see some discount pricing examples, and review the method's pros and cons.

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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

Word-of-mouth advertising has always played a powerful role in both consumer and B2B buying decisions. Understanding customer psychology is vital for prioritizing new features, setting prices, and structuring your customer service policies and practices to maximize customer retention. Guest post by Alain Glaeser.

Loyalty 314
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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

A new consumer may try out your product at first on an impulse buy. These include: Convenience Customer expectations Memorable buying journey Rewards Social impact Personalization aligns all of these factors with? Your loyal customers are your best brand advocates, creating authentic word-of-mouth.

Loyalty 258
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Map of the B2B buying process

Savanta

Mapping out the buying process is critical for anyone looking to market or sell in business-to-business (B2B) environments. Different scenarios will of course see a different buying process, but a recent survey of 118 B2B buyers by Circle Research reveals that there are similarities in the buying process across many B2B markets.

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How Planful uses customer intent to speed up the B2B buying cycle 

Martech

Last year, Forrester reported that about 90% of 650 tech buyers surveyed want vendors to provide content that’s relevant at every stage of the buying journey. I probably buy the most technology out of any buyer here at Planful. Are they accessing pricing data? They don’t have the time to make phone calls.