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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

In this transformed sales dynamic, when online reviews and customer testimonials heavily influence B2B buyers, building strong customer relationships is more important than ever. Like any other relationship, positive change requires continuous effort. Why Customer Relationships and Brand Loyalty Are More Vital Than Ever.

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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. Image credit: cottonbro studio on Pexels B2C brands (and B2B companies increasingly, as well) focus on personalizing their services to build recognition in a cutthroat market. Personalization can help.

Loyalty 257
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The Marketing Book Podcast: “The Sale Is In The Tale” by John Livesay

The Forward Observer

The reader accompanies the rep on his journey and learns how to use storytelling and strengthen their soft skills to improve their professional and personal relationships. They apply to many aspects of life, as the sales rep learns how to strengthen his soft skills. And, interesting fact – he was once a lifeguard!

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The Marketing Book Podcast: “B2B Social Selling Strategy” by Julie Atherton

The Forward Observer

B2B Social Selling Strategy: Connect with Customers, Build Relationships, and Drive Sales by Julie Atherton About the Book Social media, when deployed strategically and effectively in B2B channels, offers a uniquely personal long-term networking opportunity for sales teams and business professionals.

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AI and Marketing Relationship Status: It’s Complicated

Litmus

Marketing leaders often have a love/let down relationship with our marketing technology stacks. Today, modern, innovative marketers are leading the charge in evaluating a potential long-term relationship with AI to empower their businesses to be more competitive and boost performance. AI Love Language #2: Personalization.

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How to improve investment banking client relationships

Seismic

Amazon surfaces product recommendations based on your purchase history and delivers them in one click. As clients move from traditional in-person engagements to the digital-first world, investment banks need to transform in order to grow alongside their clients. Personalizing pitchbooks on a client-by-client basis is time-consuming.

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Top 3 Strategies To Personalize Your Email Campaigns

Porch Group Media

Email personalization refers to the process of sending hyper-targeted emails to your audience using the insights you have about your customers or prospects. Emails can be personalized using first name, last name, location, purchase activity, shopping cart items, and much more. Consumers want to be treated as individuals.