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How Iron Mountain implements conversational AI to drive engagement and revenue

Martech

Conversica was founded in 2007 under the name AutoFerret — as a CRM and lead validation tool for auto dealers. It began selling automated digital assistants in 2010, still with a focus on the automotive industry. Under the new name, Conversica, the company expanded to other industries in 2015.) Literally, this is game-changing.

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2010 Will Bring New Features to Demand Generation Systems

Customer Experience Matrix

Summary: the demand generation market will continue to grow in 2010, and it may attract some new, big competitors from outside the industry. What will 2010 bring? It's just a matter of time before CRM vendors (yes, I mean Salesforce.com ) and Web content management vendors decide to compete seriously for marketing automation business.

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The Pond Just Got More Crowded: Google, Salesforce.com and Sequoia Invest in HubSpot

Customer Experience Matrix

Summary: HubSpot announced a $32 million investment yesterday by Sequoia Partners, Google and Salesforce.com. Salesforce.com and Google announced their long-anticipated entry into the marketing automation industry, in the baby-step form of investments in HubSpot. But if Salesforce.com likes what it sees, who knows where that will lead?

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The Entrepreneur Interview Series #22: Dustin Bruzenak, Modern Logic

Webbiquity

Year founded: 2010. My other bit of advice would be to get to know and love LinkedIn and your CRM of choice (mine is Hubspot). This post is sponsored by Better Proposals. Sign up by March 15th 2020 and choose either one month for free or double your proposal allowance: The Company. Funding rounds: Bootstrapped. The Inspiration.

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Microsoft Buys LinkedIn for $26.2 Billion: Get Ready for Software Vendors as Data Owners

Customer Experience Matrix

This is fascinating since Microsoft intersects with LinkedIn in several areas: Dynamics CRM software, Office productivity software, and Bing online advertising. Other vendors like Nimble and HubSpot have done a better job of simplifying access to third party data about an individual or company. billion acquisition of LinkedIn.

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How Online Sales Can Help You Grow in Hard Times

Hubspot

The 2008 recession accelerated their inability to adapt to changing consumer demand -- and by 2010, they filed for bankruptcy. But at HubSpot, we truly believe that anyone can sell online. How HubSpot Payments Can Help. Harness the power of automation and reporting in HubSpot on payments data.

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6 Best Free Digital Marketing Tools for Small Businesses (National Entrepreneurs Day Special)

Martech Advisor

National Entrepreneurs Day was first celebrated in 2010, formalized by the former President Barack Obama. Implement a customer relationship management (CRM) system to enable your sales team to improve customer experience and unlock upselling and cross-selling opportunities.