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ANNUITAS

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Is the Role of the B2B CMO Past Its Prime? Or Is It Just in Need of Some Re-positioning around Go-to-market Leadership?

ANNUITAS

The major flaws in the CMO role today include: – CMOs define their remit in terms of ‘owning’ all marketing functions: Perhaps what most derails a CMO is taking a functional, top-down view of his/her remit — i.e., viewing the CMO as the ‘head of all marketing functions’ at a company. This is down from 19% of CMOs in 2017.

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Translating Online Behavior into Meaningful Conversation (Part One)

ANNUITAS

The first is the aggregate view that you find in list views, reports, and dashboards. All it takes is collaboration and mutual understanding of what information is valuable, and what isn’t. And a good marketing/sales operations team to make some changes. There are two areas that need to be addressed in your CRM.

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Capturing Your Buyers’ Most Meaningful Online Behavior

ANNUITAS

The first is the aggregate view that you find in list views, reports, and dashboards. All it takes is collaboration and mutual understanding of what information is valuable, and what isn’t. And a good marketing/sales operations team to make some changes. There are two areas that need to be addressed in your CRM.

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Salesforce Deepens AI Integration, Targets Employee Productivity for Initial GTM Enhancements

ANNUITAS

New unified profiles view give a contextual view of the customer or contact across the entire journey. While this seems like a lot of records, when you think of Enterprise scales and the fact that B2B buying committees have at least five-to-seven individuals — hitting that 10,000 profile limit isn’t too difficult.

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Four Sales and Marketing Pivots for Customer Lifecycle Stewardship – Accelerating “Converged Growth” B2B Go-to-Market Transformation

ANNUITAS

The data too often represents rear-view -mirror reporting on ‘random acts’ of sales and marketing that occurred once – rather than pointing to repeatable, optimizable programs. Similar to the concept of a value chain in the production of goods and services, we should view meaningful customer data as something that we compose.

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The ANNUITAS Perspective on the Adobe Acquisition of Marketo

ANNUITAS

It views design as a strategic component of CX. And the Marketo acquisition has an ‘expansive view’ of CX as a core tenant. In our view, CMS should be the CX interface, and marketing automation should be the CX intelligence. . – Adobe has a strong focus on Customer Experience (CX).

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ANNUITAS Predicts – How Go-to-market Will Transform in 2024

ANNUITAS

Shifting away from random acts of acquisition and focusing on CLV lift sheds light on the importance of driving a fully integrated growth effort with customers, as much as with prospects.