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Customer service tiers: What they are and how to create them

Sprout Social

Picture this: You log on for the day to see what customer inquiries came in overnight. If you answered “we route these issues to the appropriate support agent”, then you’re probably familiar with the concept of customer service tiers. What are customer service tiers? Who are you prioritizing?

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What Is Cost Per Lead, and How Can You Use It To Improve Your Marketing?

Marketing Insider Group

Key Takeaways: Cost per lead is a marketing metric or a pricing model, depending on whether you’re using inbound or outbound methods. Inbound marketing tactics remain the best strategy for lowering your cost per lead. As an evaluation metric, cost per lead calculates what you spent on average to generate a new prospective customer.

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5 Inbound Marketing Services Your Agency Should Offer

BenchmarkONE

Inbound marketing is a tactic employed by almost every business that has an online presence. If you’re an agency looking to increase your book of business, offering services that help your clients attract interest from their audience online isn’t a bad place to start. Content marketing is at the heart of inbound marketing.

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Demand Generation vs Inbound Marketing: Marketers Must-Know

Only B2B

Among marketers, few topics spark as much debate as the comparison between demand generation and inbound marketing. Conversely, inbound marketing predominantly relies on passive techniques to draw in potential leads. What is Inbound Marketing? MQL through inbound channels (e.g., But what truly sets them apart?

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Seven Things Marketers Need to Know About Lead Generation

Speaker: Douglas Burdett, Host of The Marketing Book Podcast, Founder/Principal of ARTILLERY

Lead generation is the process of attracting and converting strangers and prospects into someone who has indicated interest in your company's product or service. Instead of finding customers with mass advertising and email blasts, marketers must now focus on being found and learn to build continuous relationships with buyers.

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Small team, big dreams: Inbound marketing services to supercharge your b2b tech company

New North

With inbound marketing services, even the smallest teams can stay ahead of these challenges and grow their business. With inbound marketing, you can customize the strategy to fit all of your company’s specific objectives and challenges.

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What is Data as a Service (DaaS)?

Zoominfo

Data as a service, or DaaS, helps businesses solve this costly problem by hiring specialized providers whose sole focus is delivering accurate, insightful, and reliable business data, allowing leaders to focus on growing their business. DaaS is a suite of products and services that create an end-to-end data management platform.