Paul Gillin

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I’ve Been Writing A Lot Lately, Just Not Here

Paul Gillin

Marketing’s big miss (BtoB magazine). Repackage (BtoB magazine). Earned media is more valuable because people volunteer to share your information. These publishers eschew search optimization in favor of creating content that people want to share. From an SEO perspective, they do a lot of things wrong. Short on content?

BtoB 50
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Attack of the Customers Press Release

Paul Gillin

Paul is a columnist for BtoB magazine and a director of the Society for New Communications Research. Among his awards are Ernst & Young’s Pacific Northwest Entrepreneur of the Year and the Leader Award from CRM magazine. Contact information: Paul Gillin. He blogs at PaulGillin.com and NewspaperDeathWatch.com. 508-656-0734.

Press 50
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B2B Blogging Excellence

Paul Gillin

I was privileged to moderate the BtoB magazine Social Media Awards Breakfast in New York this week. Process Experts was named Best Corporate Blog by BtoB magazine in 2010 and Cahill is now leading the company’s charge into Twitter and Facebook while institutionalizing best practices among all the Emerson Process Management divisions.

BtoB 50
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Five Facebook Tips for Small Businesses

Paul Gillin

Each company matches its offer to its goal, whether it’s a free trial, information or downloadable assets like ringtones. He favors an approach like that of Fitness magazine , which rewards new fans with “our all-time favorite abs workout!”

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My New Book, ‘Attack of the Customers,’ is now available

Paul Gillin

Newspapers and magazines may be suffering financially right now, but they’re just as important as they always have been to validate and spread information. One thing I discovered in writing the book is that mainstream media attention is essential to helping a cause go viral. Farming Out Customer Care.

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Tips For Making That “Networking” Meeting More Fruitful

Paul Gillin

Back in the early days of my career, I made a point to go on frequent informational interviews. I’ve always advised young career-seekers to get as many informational interviews as they can. Over the past 20 years, the informational interview has been replaced by "networking.&# Here’s my advice: Do your research.

Tips 50
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Social Marketing Hangover

Paul Gillin

The souring of marketer attitudes toward social media first became evident to me last spring when I worked on a survey for B-to-B magazine that found that nearly half of 400 marketers surveyed were disappointed with the results they were getting from Twitter. Blaming the Tools. It takes patience to get there. Lack of understanding.