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50 Facts about online consumer behavior not to ignore

Biznology

88% of consumer trust online reviews as much are personal recommendation. eMarketer ). 77% of online shoppers use reviews to make a purchase decision. Forrester ). Forrester ). FINDING YOUR AUDIENCE. 97% of consumers turn to a search engine when they are buying a product vs. 15% who turn to social media.

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Digital Marketing Trends: 11 Must-Follow Marketing Trends In 2022

seo.co

According to Forrester , in 2021, the customer service interactions via digital avenues are projected to increase by 40%. Forrester also anticipates that, on average, the digital brand channels numbers will surge from 8 to 11. UGC could include comments on your blog posts or product reviews on your site. million customers.

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Blockchain, chatbots & AI : we aren’t (quite) there yet

Exo B2B

This delay is noted in a very serious study entitled Embracing Digital Technology [PDF], conducted by the MIT Sloan Management Review in collaboration with the Cap Gemini company. Five to ten years, according to Gartner, in opposition to Forrester. With regards to digital transformation, we are glaringly late.

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11 Must-Follow Digital Marketing Trends In 2021

seo.co

According to Forrester , in 2021, the customer service interactions via digital avenues are projected to increase by 40%. UGC could include comments on your blog posts or product reviews on your site. This includes unboxing videos, reviews, hashtag challenges, etc. Know which channels work for you. million customers.

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Show Me the Numbers: Hard Data on Internet Use and Media Spend

Customer Experience Matrix

A Forrester chart, posted on CNET shows five years of data on time spent per week with major media. Forrester and Marketing Profs report B-to-B Marketing in 2009 shows that business marketers most commonly use their company Web site, email, public relations and trade shows. What is the share of ad spending for different media?

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Mobility and why it matters

Biznology

Data from eMarketer shows that mobile ad spend is on track to rise 75.1%, reaching $31.45 More than 33% of consumers (while in-store) instead of asking an employee for help, search on their mobile devices for information and to read reviews for products they are looking for. By 2018, global mobile ad spending is projected to reach $94.91

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Conversational Content: How to Market Through Text Messaging and Chatbots

Content Marketing Institute

Other indicators come from the likes of Buffer , Gartner , eMarketer , Dell , Neil Patel , and this awesome resource from TOPBOTS (some of these bots are glorified “repeat past order” buttons, but some represent content delivery mechanisms). HANDPICKED RELATED CONTENT: 13 Smart Brands Using Technology to Power Their Content.

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