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20+ CRM Stats You Need to Know for 2021

BenchmarkONE

An immensely competitive space in B2B and SaaS is customer relationship management (CRM) software. In fact, 91 percent of companies with more than 11 employees now use CRM software. The entire infrastructure of sales and marketing has shifted, and buyers are now self-educating. Check out these current CRM stats.

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33 Stats to Know if You’re Considering or Planning a Sales Career in 2023

Hubspot

You’ll also need a thorough knowledge of sales trends and stats to succeed. With a modest, go-get-'em attitude, you can learn the stats you need to know to anticipate what a career in sales has in store for you. Explore different salary stats (as of 2023) that different sales positions provide and what skills these roles require.

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5 Intent Data Stats That Can Shape Your B2B Sales Strategy

PureB2B

With intent data, instead of guessing what type of content will resonate with the prospective buyer, sales can create an educated conversation based around information the buyer is actively looking for. Intent data is used by over 40% of B2B sales leaders to enrich their CRM. For some businesses, that’s almost manageable.

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Marketing Automation for Education

ClickDimensions

Automation has the power to guide a customer throughout their journey using tools such as email marketing , lead scoring and more until they are ready to be handed over to a Sales representative. But how exactly does Marketing Automation help the education sector, given that customer journeys can vary greatly from traditional buying centric ones?

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5 Ways to Improve Your Email Marketing with CRM

GreenRope

5 Ways to Improve Your Email Marketing with CRM. Both of these stats tell us a lot about the importance and effectiveness of email marketing. In this blog post, we are going to cover 5 ways you can improve your email marketing strategy using CRM. The importance of CRM in Email Marketing. 1 Personalization.

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Complete Guide: Why Blogging Increases Customer Engagement

Webbiquity

Check out a few stats here. Blogging is an effective method for actively educating customers about your products and services based on the buyer’s journey, and motivating them to want to learn more. It can cover social media platforms, email, CRM, web chat, customer self-service kiosks, and much more.

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9 effective customer retention strategies that work in 2021

Sprout Social

In fact, recent research notes that a staggering 86% of customers say they’d stay loyal to a business that actively welcomes and educates them after a purchase. This stat is striking for SaaS companies eager to reduce churn but is eye-opening for any business, really. Invest in your onboarding process and customer resources.