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The End of Forms as We Know It

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There’s a better way to collect the information you need to qualify your buyers, and it doesn’t necessarily need to involve forms – or rather, forms as you know it. A Progressive Profiling Model should guide data intake sequencing in your lead management by asking for small bits of information from a buyer in digestible increments.

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Salesforce and Google Release AI-powered Commerce Tools with B2B Implications

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Here are more details on each: A new AI-powered Page Designer to optimize product display and information to drive conversions and reduce returns of merchandise. The AI-powered tools can help engage buyers, provide product and buying information and streamline post-sale return and support processes.

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What Does Data-Driven Marketing Actually Mean?

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It’s about looking at performance information to see what’s working and what isn’t—then learning from the results to adjust your approach. By leveraging data, businesses can make informed decisions at every stage of the demand process, from understanding their target audience to optimizing their marketing campaigns.

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Adopting a Self-Service Sales Model in Your Organization

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As early as 2017 two-thirds of buyers preferred finding information on their own instead of getting help from sales reps. With this information in hand, sales and marketing teams can build a flexible model of engagement that guides users through a journey while unobtrusively tracking sales-readiness. Maximize the 17% Window of Time.

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Your Sales Motion Is Challenged – It’s Time to Pivot in a New Direction

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It allows the athlete an opportunity to move in another direction with one foot, while keeping the other (the pivot foot) in contact with the floor in order to determine the best path forward. In sports – a pivot is an essential move to stay in the game. Consider new formats for “connecting” with prospects.

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Salesforce Deepens AI Integration, Targets Employee Productivity for Initial GTM Enhancements

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By using Copilot for generative AI use cases, Salesforce can allow for both manual and dynamic improvement of results by adding more contact or company-specific data points into the prompt, for example. New unified profiles view give a contextual view of the customer or contact across the entire journey.

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Understanding the Generational Divide in B2B Decision Making

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Start with customer and prospect interviews to understand not just what matters to them from a business standpoint, but also how they prefer to communicate and which sources of information they’re most likely to interact with. Contacting them earlier on (and being patient in the process) might make the most sense.