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Seven Ways B2B Tech Buying Behavior is Changing [Research]

Webbiquity

The way B2B technology buyers conduct research make buying decisions is changing. Those are just a few of the findings from B2B Buying Disconnect: Forecasting Radical Changes in Tech Buying Behavior just published by software rating site TrustRadius. as opposed to products. ” Are technology analyst firms in trouble?

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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

Beyond top-notch products, they expect quick customer service and tailored shopping experiences. A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. A new consumer may try out your product at first on an impulse buy. Guest post by Mehdi Hussen.

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Millennials Take Over B2B Tech Buying — Here’s How (and How Not) to Reach Them

Webbiquity

Those were a few of the findings from the 2021 B2B Buying Disconnect report, published by TrustRadius at the end of 2020. Let your customers speak for you (encourage and quote reviews). And over 40% use a vendor representative in their B2B buying process…(but) vendors are facing a crisis of trust. Pick your battles.

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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

Word-of-mouth advertising has always played a powerful role in both consumer and B2B buying decisions. But social media, review sites , and influencer marketing have exponentially amplified the voices of customers. Here are six sure-fire customer relationship strategies to help build long-term brand loyalty.

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Four Smart Strategies to Improve Customer Experience and Increase Acquisition

Webbiquity

Every brand strives to meet the ever-changing needs of their customers. How does this customer perceive my brand? What types of strategies should I use to elevate the customer experience? The Growing Importance of Customer Experience (CX). Why Acquire New Customers? Image credit: Jon Tyson on Unsplash.

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Marketing Technology Buy The Book

Webbiquity

Before your organization spends hundreds or even thousands of dollars on new marketing, sales, and customer service tools in the coming year, visit Amazon and spend $4.99 The post Marketing Technology Buy The Book appeared first on B2B Marketing Blog | Webbiquity.

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Getting B2B Trade Show Attendees to Buy

Webbiquity

Since there’s no crystal ball capable of divining a buyer’s mind, the only thing left to do is to take a step back and try to understand that which drives the buying decision in the people you’re selling to. Customers seek a personalized solution. B2B customers don’t fly solo when making buying decisions.