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How Social Media Is Transforming the Customer Experience

Oktopost

What you’re probably not doing is using social media data to find out and understand the person you are trying to engage with and their business situation at the time. And how can social media transform the customer experience? Social Selling is Just Selling. Phone call, email, LinkedIn?

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Everything You Need to Know About LinkedIn Live

Oktopost

Vanessa Lowe takes us behind the scenes of how NXP Semiconductors mastered LinkedIn Live, uncovering the trials, triumphs, and techniques that led to their impressive results. Vanessa was (rightfully) impressed by their success level, indicating that the benefits of their LinkedIn Live strategy significantly outweighed the hurdles.

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10 Tips for Creating Social Media Videos Your Audience Will Love (and Share!)

ClearVoice

” [Cringe] Executives often direct marketers to create social media videos that will go “viral” or will make a huge impact in one fell swoop. Ready to learn how to create social media videos your audience will love and share? How to create engaging social media videos. Don’t try it.

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Reimagining entertainment and the customer experience with social media

Sprout Social

As a result, brands have accelerated their digital transformation and realized the impact of social media on customer experience. With social media, brands can bring entertaining experiences into their audience’s homes and keep fans engaged until things return to “normal.”. It was social media entertainment gold.

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How to Get Broadcast Quality Virtual Event Production

SpotMe Blog

With more virtual events being put on than ever before, your event’s production quality will need to be at an all-time high to keep up with your competition and impress guests. . The benefit of these studios is they have world-class broadcasting cameras and equipment, and an expert-level staff. Relieve Stress Behind the Scenes.

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6 Brands That Used Social Media to Boost Their Subscriber List

Hubspot

More than likely, you've heard the debate on whether it's more worthwhile to invest in email marketing, or social media marketing, to turn leads into customers. To get the most out of social media and email marketing, you'll want to fully integrate the two. Of course, that's easier said than done. McDonald's. Home Depot.

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B2B vs. B2C Influencer Marketing: Platforms, Practices, and Packaging

Webbiquity

James: One of the things we’ve been following as a macro trend that I think is really interesting to highlight is this move away from the “social media 1.0” public broadcast models. Now you’ve got “social media 2.0,” which tends to be more community-oriented. And the B2B space is so broad.