Customer Happiness | 4 Tips to Measure What Truly Matters
Adobe Experience Cloud Blog
OCTOBER 27, 2020
So what if we could do something similar with our customers, and create a marketing equivalent of the World Happiness Report to find out how happy they are with our services? Good service, complaint resolution, solving problems – they’re all a lot simpler to quantify than levels of corruption in society and anti-depressant use.
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