Remove Article Remove Ethics Remove Privacy Remove Transparency
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What Does AI Transparency Look Like? It Depends on Your Industry

Salesforce Marketing Cloud

If you measured it today, how would your business score on AI transparency? This lack of transparency threatens privacy and security, and fosters uncompensated use of copyrighted content, according to Senate testimony by Ramayya Krishnan, dean of Carnegie Mellon University’s Heinz College of Information Systems and Public Policy.

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Collect Ethical Data To Save Costs and Preserve Privacy

Salesforce Marketing Cloud

This article originally appeared in Vantage Point, a Salesforce magazine. Ethical data protection and data privacy. The EU has been at the forefront of data protection and privacy, having passed the General Data Protection Regulation (GDPR) in 2016. Paula Goldman, SVP and chief ethical and humane use officer, Salesforce.

Ethics 98
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AI ethics: How marketers should embrace innovation responsibly

Sprout Social

Although it has sparked excitement and enthusiasm, there are concerns surrounding the ethics of AI. And with works like Parable of the Sower, the Machine and I, Robot within the cultural zeitgeist, it’s understandable why sci-fi fans, researchers and technologists alike warn of the dangers of ignoring AI ethics. What are AI ethics?

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Personalization Is Powerful — Here’s How To Make It Ethical, Too

Salesforce Marketing Cloud

They also expect companies to respect their privacy, and handle their data in a lawful and ethical manner. To start with, let ethics be your guide. How to build an ethical personalization strategy. Balancing consumer personalization and privacy. So how do you walk that line? Collect and respect preferences.

Ethics 98
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How to Train Your Sales Teams on Ethical AI Use [Expert Insights]

Hubspot

But how do you do that ethically? Disregard ethics, and you may find unwanted consequences as severe as a lawsuit or damaged brand reputation. The good news: There’s a way to leverage AI with ethics intact, and we’re showing you exactly how to do so. In this article, find the ethical concerns and best practices for using AI.

Ethics 71
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AI-Powered Personalization in Marketing: Enhancing Customer Experiences

Navigate the Channel

Brands must be transparent about data usage and comply with data protection regulations like GDPR. Challenge #3: Customer Trust If customers feel that their data is being misused or that their privacy is not respected, it can erode trust and harm the brand’s reputation. This lack of transparency can be a barrier to adoption.

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AI, Without the Angst – How to Use It Without Losing Your Customers’ Trust

Salesforce Marketing Cloud

Some companies are AI-ifying their products without doing the hard work of removing bias, providing transparency, and ensuring customer data is 100% protected. Data masking replaces sensitive data with anonymized data to protect private information and comply with privacy requirements.