The Path to B2B Personalization at Scale: Using Content AI, Automation and Analytics to Optimize Journeys
Heinz Marketing
MAY 17, 2023
Content intelligence refers to the use of content AI, automation, and analytics to optimize B2B buyer journeys and customer experiences. Yet only 26% of B2B marketers report using AI for personalization in the most recent Forrester Global State of AI in B2B Marketing Survey. This is where content intelligence comes into play.
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