Nine brands innovating customer-centric retailing today
ClickZ
JANUARY 24, 2020
We look at case studies from the likes of Nike, Amazon, Nordstrom, Burberry, IKEA, etc. Founder of Amazon, Jeff Bezos, has the goal to be the “most customer-centric company on Earth”. This ambitious mission-statement drives all of their innovations from delivery drones to Amazon Prime. The average consumer today is empowered.
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