Why Advertising Doesn’t Work: The Link Between Empathy and Sales
Marketing Insider Group
APRIL 8, 2020
In chapter four of Mean People Suck , I talk about the link between empathy and sales. Because digital technologies have disrupted the way we do business and customers have developed a distrust of brands, traditional advertising has lost its effectiveness. Pay attention to comments on your blog and social media pages, too.
Let's personalize your content