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CDP Overview: How We Got Here, Where We're Going, and What Could Get in the Way

Customer Experience Matrix

Has anyone asked you recently about the past, present, and future of Customer Data Platforms? It’s eleven years since the term “customer data platform” appeared in 2013. That used to be more or less impossible at scale, because finding, reading, and integrating masses of external data took too long. Here are my current answers.

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The Big Shift: How the Economy, AI, and Privacy are Changing Everything We Know About Marketing

Act-On

Even if they see the value and know how they can use your product, they’re postponing making a decision due to this overriding economic uncertainty. We’re constantly looking at performance all the way through the funnel, not just what gets us volume at the front end.” Sadly, macroeconomics are beyond our control.

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ANNUITAS Predicts – How Go-to-market Will Transform in 2024

ANNUITAS

The key drivers of this breaking point are performance issues and budget issues: Performance issues: Conversion rates in paid digital media and content syndication have been trending down for some time, and outbound email is at some of its worst performance levels.

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How to Use Big Data to Improve Customer Service

Biznology

However, this data is all siloed across various digital platforms and sent to different departments, including sales, marketing, and customer support. That is why you should invest in a customer relationship management platform that integrates you’re your sales, marketing, and customer service tools.

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Key SEO trends for 2024 by Wix Studio

Martech

Within the products we consume and how we create and manage content, AI has become an expectation rather than an exception in our lives. Driven by a competitive landscape and customer expectations, in 2023, we saw AI emerge as an enhancement for 100s of SEO and martech products and tools.

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Digital Marketing – What Are The Top Goals And Challenges?

Marketing Insider Group

The priorities included acquiring new customers, increasing the share of spend and revenues, launching new products, developing brand reputation, and increasing brand awareness. If you’re not launching new products, then that doesn’t matter. Integrating these and effectively using them drive insights and provide performance data.

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The 22 Best Virtual Event Platforms

Webbiquity

New platforms are being developed, and new features added to existing platforms, to more closely replicate the live experience. Leading Edge Virtual Event Platforms. The platform is mobile-friendly, enables you to produce webinars, and provides detailed attendee analytics. Image credit: Teooh. Pricing: contact vendor.