Remove field support-ticketing-system
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Measuring Success in Sales Operations

InsightSquared

Guest blog by Joe Rodden, Sales Systems Manager at Catalant Technologies. Putting out reactive fires, supporting reps, managing territories, reporting, building new functionality and processes in the CRM, and much more. then I’d highly recommend some sort of ticketing system that support email to ticket creation and reporting.

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Unlocking Customer Retention in HubSpot

SmartBug Media

Analyze Purchase History Exceptional customer support goes a long way toward improving retention. Effective customer retention strategies tailored to customer support prompt, satisfactory resolution of customers’ problems and concerns, which can be achieved in different ways with different tools.

Hubspot 59
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What Sales Operations Can Learn from Restaurants

InsightSquared

The kitchen rages, tossed about under the weight of tickets from the two dining rooms. The militant personnel organization of the Brigade System , or the strict philosophies of Mise en Place offer us outsiders a glimpse into the systems these business leaders use to manage the controlled chaos that is a restaurant in full swing.

SMB 205
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Migration Checklists for Moving into HubSpot

SmartBug Media

For all growing companies and those who want to expand their reach, there will be a time they outgrow their existing software and systems. Oftentimes, Excel spreadsheets and legacy email systems can’t scale at the rate an organization’s leaders want to grow. Service Hub: Tickets, ticket pipelines, and so forth.

Hubspot 101
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HubSpot’s Standard Objects vs. Custom Objects

SmartBug Media

It’s common to find yourself analyzing your HubSpot data fields only to find your standard objects aren’t providing you with the information you need. HubSpot uses four standard objects: contacts, companies, deals, and tickets. The solution of custom objects was introduced in 2020, providing new possibilities for unique company uses.

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What Is Customer Support, Anyway? Plus, 5 Ways To Make Yours Faster

Salesforce Marketing Cloud

You need a customer support strategy that can help you keep up. Customer support plays a major role in customer retention. Here’s what to know about why customer support matters, plus five things you can do to deliver excellent service. Get the insights now Customer support vs. customer service: How are they different?

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July 2021 System Updates

GreenRope

Here are your July 2021 system updates. We have recently added Instruction Text to Short Text and Text user field types. Found on the Contacts > User Fields page this allows you to put information inside empty fields. So light a sparkler and get ready to be blown away! Opportunities. Email EasyBuilder.