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CRM Implementations Cost An Estimated $4.6 billion Annually, New Analysis Says

Zoominfo

Maybe this situation sounds familiar: A company with a sales team of 50 reps decides its data is stale and its customer relationship management (CRM) features don’t meet business needs. So the company begins defining requirements for new CRM software, and two months later selects a vendor. Source: ZoomInfo. Source: ZoomInfo.

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CRM Implementations Cost An Estimated $4.6 Billion Annually, New Analysis Says

Zoominfo

Maybe this situation sounds familiar: A company with a sales team of 50 reps decides its data is stale and its customer relationship management (CRM) features don’t meet business needs. So the company begins defining requirements for new CRM software, and two months later selects a vendor. Source: ZoomInfo. Source: ZoomInfo.

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25 White Paper Examples To Inspire Your Strategy

CoSchedule

White papers are an ideal type of marketing collateral to build your authority and provide useful content to your customers. But, since they have such a unique format, it takes some knowledge of white papers to write one well. Let’s look at 25 examples of white papers with takeaways to help you create your own.

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Deliver a Better Buying Experience With CRM-Powered Payments

Hubspot

Just like you might switch to another coffee shop after an unpleasant experience with a barista, you might also rethink the vendor you use after being mired in a painful buying process. When you’re dealing with paper checks and in-person sales processes, there are manual steps that a team has to take to keep their records up to date.

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5 ways to increase lead capture adoption at events

Lead Liaison

These apps are great for quickly getting contact data from your event and into your marketing automation or CRM system of choice. A while back, we had a partner who was switching from paper lead capture forms to digital lead capture. They copied the paper form which included 20 survey questions.

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What Is Good Customer Service?

Salesforce Marketing Cloud

And it takes supportive, smart technology — specifically an omnichannel CRM , plus connected data , artificial intelligence (AI) and automation. If they’re not met, customers will walk: 48% have switched brands for better customer service. Providing good customer service was once a matter of taking detailed notes on paper.

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Turn Onboarding Into a Data-Collecting Adventure Through Automation

Salesforce Marketing Cloud

They need an industry-specific customer relationship management platform (CRM) to gather the data in one place to make it all work. Automated onboarding isn’t just about eliminating paper. It’s much more than turning mounds of paper into piles of bits and bytes. The five benefits of automated onboarding with a CRM.