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HubSpot announces enhancements to CRM

Martech

Timed to coincide with the opening of this year’s virtual Inbound conference today, HubSpot has announced CRM enhancements designed to make their offering more customer-centric. CRM enhancements. Doubling down on CRM. We spoke with HubSpot VP of Product Andy Pitre about the significance of HubSpot’s focus on CRM.

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4 qualities of an intent-driven marketing automation email program

Martech

The perspective has been this: “We have this marketing automation platform. We’re going to build a few automations and then go on to something really challenging.” That’s why companies should invest in an email marketing automation program that can recognize and act on them. Precise metrics.

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What is B2B marketing automation?

Exo B2B

Marketing automation can be pretty daunting if you haven’t already tried it. Below, I’ll give you a few ideas to get you started, but first, a quick definition: what is marketing automation? For example: A lead downloaded my white paper: bravo: 50 points! The watchword, of course, is personalization!

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How B2B Content Marketing Has Changed and What To Do Next [Research]

Webbiquity

For marketers, that means making the business case, from multiple perspectives, is even more important today for web copy. It also means understanding the “known” prospects in your CRM or marketing automation system and customizing content based on role (as well as everything else you know about the individual).

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How to Increase Senior Living Lead Generation With Marketing Automation

SmartBug Media

Although there’s no silver bullet, marketing automation can be a senior care marketer’s best friend when it comes to increasing lead generation while saving precious time and effort. Why Use Marketing Automation to Increase Lead Generation in Senior Care? Scale Your Marketing. Sales and marketing alignment.

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ChatGPT vs. Gemini vs. Perplexity: The definitive AI chatbot battle of 2024

Martech

Perplexity AI In contrast, Perplexity AI’s recommendation reads like a college paper. For example, CRM was bundled under Social & Relationships. It has a summary and is footnoted with sources.

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Demand Gen vs. CRM Paper Now Available

Customer Experience Matrix

Over the weekend I completed "Demand Generation vs. Customer Relationship Management", the third in my trio of papers explaining where demand generation systems fit into the larger world of customer management software. While writing the new paper I slightly revised the scope diagram I published last week. Do take a look.

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