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CRM Implementations Cost An Estimated $4.6 billion Annually, New Analysis Says

Zoominfo

Maybe this situation sounds familiar: A company with a sales team of 50 reps decides its data is stale and its customer relationship management (CRM) features don’t meet business needs. So the company begins defining requirements for new CRM software, and two months later selects a vendor. Source: ZoomInfo. Source: ZoomInfo.

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CRM Implementations Cost An Estimated $4.6 Billion Annually, New Analysis Says

Zoominfo

Maybe this situation sounds familiar: A company with a sales team of 50 reps decides its data is stale and its customer relationship management (CRM) features don’t meet business needs. So the company begins defining requirements for new CRM software, and two months later selects a vendor. Source: ZoomInfo. Source: ZoomInfo.

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Pro Tips: 5 Considerations To Implement Marketing Automation Platforms

Act-On

Yep, it’s time to switch. But switching can seem like a daunting task. The good news is that switching marketing automation platforms doesn’t need to be overwhelming, especially when you have tips on what features to look for and what to avoid. We’ve compiled our favorites to support you during the process of making a switch.

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Breaking Down Silos: Integrating Sales and Marketing Data for SMB Success

ClickDimensions

Invest in Training and Education In this blog post, we’ll delve into the detrimental effects of these silos and provide actionable insights on how SMBs can break free from these constraints for enhanced efficiency and profitability. Customer Frustration 4. Inaccurate Reporting and Analytics 5. Regular Data Audits and Maintenance 3.

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What Is Good Customer Service?

Salesforce Marketing Cloud

It takes well-trained agents with the right customer service skills. And it takes supportive, smart technology — specifically an omnichannel CRM , plus connected data , artificial intelligence (AI) and automation. If they’re not met, customers will walk: 48% have switched brands for better customer service.

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Introducing B2B SaaS: Business Solution

Only B2B

There are many benefits to switching to SaaS, including decreased expenses and improved flexibility. You can get the data you need to decide whether B2B SaaS is appropriate for your company if you’re thinking about switching to SaaS. The system would then need to be set up and your employees trained on how to utilize it.

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Top 10 Lead Enrichment Tools in 2024

SalesIntel

Its enrichment feature can enrich existing CRM data with just an email address by automatically appending missing company and contact information. LeadGenius LeadGenius enhances the CRM database with up-to-date information like advertising costs, classified ads, and product announcements.