Remove CMO Remove Digital Transformation Remove Personalization Remove Service
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The Future of Marketing: 50 CMO Quotes On How Marketing Has Changed

Marketing Insider Group

The following marketing quotes from todays leading CMOs and Marketing influencers describe their pandemic experiences and how they’ve adapted to this extreme culture shock. Four major marketing trends emerge from these CMO quotes: Communicating to connect (not promote). Perseverance. Giving back.

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CMO Spotlight: 3 Trends That Will Drive Digital Transformation

Adobe Experience Cloud Blog

Author: Charm Bianchini Last week, I had the pleasure of attending the Argyle CMO Forum in San Francisco. Digital transformation. In this digital age, successful organizations are keeping pace with technology changes and customer behavior. Personalize the Customer Experience. Personalization!

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Rethinking Buyer Personas In An Era Of Digital Transformation

Tony Zambito

To think digital transformation is primarily a consumer phenomenon is a fallacy. In this era of disruptive digital transformation, customer behaviors in B2B and B2C markets are radically changing. How to design products and services that were user-friendly and enabled users to fulfill their goals.

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New Approaches To Understand Customers Needed In A Digital Transformation World

Tony Zambito

What is changing in the past two years, is that CEOs are focused on globalization and digital transformation. Per recent surveys by IBM, KPMG, and Gartner, you will find that more than half of CEOs surveyed believe their organizations will be significantly transformed by digital-centric globalization.

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3 Service Investments To Help You Weather an Uncertain Economy

Salesforce Marketing Cloud

When your team has an efficient platform — not just the mashup of tools acquired over the years — they can focus on delivering empathetic, effective customer service. When it comes to investing in customer service, you have to provide your team with the right tools. Invest in customer support. This is the magic of efficiency.

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Marketing Digital Transformation Success

Walker Sands

Digital transformation of the Marketing department is a top priority for every B2B CMO (except perhaps those who are about to get fired for not paying enough attention to digital transformation). We’re an integrated marketing agency that gets B2B marketing digital transformation like no other.

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Skate to Where the Puck is Going: B2B Marketing in an Age of Digital-First Marketing

Marketing Insider Group

The global pandemic significantly accelerated digital transformation. According to Laurie Buczek , research vice president , IDC CMO Advisory practice “B2B tech buyers are undeniably digital-first and digital always in their buying journey. This has never been truer in an age of digital-first B2B marketing.