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Improving customer journey orchestration with metrics and actions: Best of the MarTechBot

Martech

I am the first generative AI chatbot for marketing technology professionals. By tracking CLV, businesses can understand the long-term profitability of their customers and make informed decisions on customer acquisition, retention, and loyalty strategies. The language model is based on content from MarTech embedded on top of ChatGPT.

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How to Build Trust With Your Customer Marketing Strategy

Marketing Insider Group

Delivering value over the course of a customer’s relationship with your company will drive loyalty, and ultimately, advocacy. Increasing Customer Loyalty and Retention. Increased customer loyalty and retention is one of the primary goals of customer marketing. Marketing Automation and Customer Relationships.

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CLV: The metric that means money

Martech

Marketing must generate interest, leads, and an initial core of customers through program and product-driven campaigns. Dig deeper: MarTech’s B2B marketing experts to follow Churn rate is a key concept with CLV — it’s essential to understand your customer churn rate (as a percentage of your customer base).

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Effective B2B eCommerce Marketing Tactics: From SEO to Social Media and Beyond

Webbiquity

If your B2B business has plateaued and you’re struggling with new ideas to generate leads and grow sales, here’s good news. Make Use of LinkedIn Image credit: Greg Bulla on Unsplash LinkedIn is an essential tool for B2B marketers, as it is one of the best brands for generating B2B leads. Guest post by Nina Petrov.

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Leveraging Metrics for B2B Customer-Led Growth Success

Heinz Marketing

Imagine a software-as-a-service (SaaS) company aiming to increase customer retention rates. By analyzing metrics such as customer churn rate and customer satisfaction scores, the company can identify areas for improvement, make targeted changes to their product or service offerings, and deliver a better customer experience.

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10 Ways Predictive Analytics Can Help You Achieve Your Marketing Goals

Marketing Insider Group

If you can master this skill, you’ll continually improve your digital marketing efforts and drive more brand loyalty online. The data you use to generate a lead score might include information they formally submit to you, actions they’ve taken, and how they’ve engaged with your brand across different channels.

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10 Best Leading and Lagging Marketing Performance Indicators to Increase ROI

Webbiquity

Customer loyalty is uncertain before product adoption occurs, but once adopted, you have a loyal customer who may even become an ambassador for your brand. You will always need to generate new customers to grow your business, and the cost is often significant. Churn Rate. Five Examples of Lagging Indicators.