Hitting on a single topic in marketing, social media and business communications. 'As an early user of social media I was an advocate. I believed in the openness, the discovery of new ideas, products, people etc. Sure it was a little wild west, but there were used car salesmen. Quick and to the point. Social Media Uncategorized brand management consumer complaints customer satisfaction social response MORE >>

In this second part of a conversation with Twitterville author, Shel Israel and I get into the strategy some companies can use to improve their business in social media. Perhaps because this method of communicating and relationship building is different for each participant, each company, each employee representing a company, and each person engaging with each other. Say do you think banks or credit card companies would do such a thing? When the customer knows the company is looking out for his or her best interest, that’s called trust. Time 29:58. MORE >>

Hitting on a single topic in marketing, social media and business communications. Tags: marketing Company blogs corporate blogging corporate communications Conferences usually are born from a small group of people saying, “We should… That was the conversation between Arik Hanson, Mellisa Berggren inspire The Minnesota Blogger Conference. Quick and to the point. MORE >>

This is good news for all those companies that watched their mass market target disperse like cockroaches when you turn on the lights. Huba is a keynote speaker at the NewComm Forum, a three day conference, April 20-23 in San Mateo, California, full of interesting learning about the application of social strategies in business, non-profit, and government, and as always excellent networking. One of the interesting parts of this conversation with Huba is when she refers to social media as the “ canary in the coal mine ” for many companies. Time 18:10. Re-Tweet Shout Outs. MORE >>

Time 19:59 It had to come to this, the social web, the attraction of following a passion by blogging, the pursuit by companies of A list bloggers and visa versa for mutual gain, and the lower costs. Hitting on a single topic in marketing, social media and business communications. Quick and to the point. MORE >>