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What does the Metaverse mean to consumers and marketers?

Martech

A new study from Gartner found that consumer opinions about the metaverse are vague and largely uncertain. If it’s not Facebook, it’s a big retailer. With all these different virtual experiences, and many more on the horizon, the association with Facebook might not help an early adopter brand. Trusting the metaverse.

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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

On Facebook, this percentage is lower, as about 59% of users have reached out to brands on the website. Image via Sprout Social It’s a solid reason for businesses big and small to use social media management tools that can help you track and manage customer messages better. Ready to Build Your Social Media Customer Service Strategy?

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How to Deliver a Great B2B Sales Experience

Webbiquity

On the other, there’s pressure to build positive, engaging relationships with prospects, without being pushy about lead generation. B2B sales is, of course, the process of selling your products/services to other businesses. Especially not seasoned business professionals. What is B2B Sales Experience?

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Unlocking Trust and Authority: A Blueprint for Successful Employee Advocacy in Financial Services

Oktopost

Gartner research indicates that a significant portion of B2B buyers use social media to inform their purchasing decisions, with the top channels being YouTube (65%), Facebook (60%), Instagram (55%), X (48%), and Linkedin (43%). You may be wondering why financial institutions need to participate in employee advocacy to begin with.

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Where Do Case Studies Fit into Your Content Marketing Strategy?

Marketing Insider Group

Case studies help you build a story around your customers, products, and services. In 2020, 87% of consumers read local business reviews online. Clearly, people care about what others have to say about businesses they’re considering. They’ll also gain valuable and memorable insights into your business strategies.

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Conversational marketing: A guide to a key B2B GTM strategy

Martech

Did you know that 91% of business buyers and 86% of consumers consider the company’s experience as important as its products and services? A conversational marketing growth strategy creates a more personalized and engaging experience, improves conversion rates and builds stronger customer relationships.

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5 Must-Follow B2B Sales Influencers

Zoominfo

Through Sales Gravy, Jeb has worked with numerous Fortune 500 companies to build top-performing sales teams, including Paycom & Autozone, just to name a few. Through Twitter and Facebook, followers can access videos, articles, and even podcasts filled with practical advice for becoming better sales professionals.

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