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Word of Mouth Has Gone Digital

Go Beyond SEO

Word of mouth (WoM) has gone digital. Many business owners feel that their best clients come from word of mouth. Online reviews are the closest thing we have to WoM in the digital realm, and they absolutely matter for your business. Google trusts the power of WoM marketing. And they’re probably right. Reviews impact SEO.

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Employee Advocacy- Are You Leveraging Your Employees’ Influence?

Onalytica B2B

We know all too well that word of mouth marketing (WOM) is by far the most effective form of marketing, and we also know that customers are turning to social media to aid in their decision making process, so why doesn’t brand advocacy have much greater emphasis? WHY SHOULD I BE DOING IT? Make it the norm. Help employees see why.

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Why Your B2B Business Needs a Customer Loyalty Program

The Lead Agency

If a customer becomes part of something positive, memorable and walks away satisfied, they are 14 times more likely to return for another purchase, spread WOM, share their data, or re-engage with the brands in other ways. All participants participating in your program win but the best performers get to win more.

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30+ Word-of-Mouth Marketing Statistics You Must Know

EveryoneSocial

Word-of-mouth marketing (WOM) is when people gain interest in your brand, product, or services through their peers’ influence. People trust information and recommendations from their friends, family, and co-workers, which you’ll see in the data below. Nielsen ] 92% of global consumers trust UGC and WOM more than advertising. [

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How AI Can Transform Poor Customer Service for the Airlines Industry

Martech Advisor

Painful booking procedures, missing out on the best flight deals (even though there are hundreds of apps that do the sorting) and not knowing about potential delays are some of the most common issues with air travel today. The Voice Assistant further goes on to mention: “The information was brought to you by FutureJet Airlines.

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Word of Mouth Marketing: The Original Employee Advocacy

EveryoneSocial

Below are brief explanations of how employee advocacy enables various aspects of your business that already depend upon WOM interaction. Just because that first job you got back in high school scooping ice cream wasn’t glorious doesn’t mean it didn’t transpire from an informal confluence of social connections.

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How to Sell Smarter Using Social Insights

Convince & Convert

Using social insights and data points are the best ways to gain understanding about any and all parts of a campaign. This rich source of information comes in handy when you’re looking to generate Word of Mouth about your brand. Get more content like this, plus the very BEST marketing education, totally free. Are sales dropping?

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