How to Reduce Customer Attrition and Keep Your Best Customers
Act-On
MAY 30, 2024
Research shows that only two-fifths of companies focus equally on customer acquisition and retention, despite customer churn costing U.S. Or if you have 1,000 employees using software and only have 700 licenses, it’s time to sell the additional licenses. You can’t sell something new if it causes churn on the other side.
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