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Email, SMS & Push: How to Automate a Multi-Channel Experience

Delivra

84% of Americans are accessing the internet from smartphones—a percentage that has significantly risen from the 23% that was reported in 2010.— Developing a multi-channel strategy that adapts to your audience’s online behavior and maximizes your efforts primarily relies on targeting these three channels—email, SMS and push notifications.

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5 Benefits of Omnichannel Customer Support

Televerde

Between 2010 and 2020, the number of companies offering omnichannel customer service increased by 300 percent. Email, SMS, live chat, chatbot, and knowledge bases are all commonly offered customer support channels and most companies offer several options. Easily done through SMS or chat. Learning how to navigate a new program?

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Going Mobile with B2B Marketing

Buzz Marketing for Technology

As I mentioned in my Top 10 predictions for 2010 – I think the Mobile Marketing in 2010 will become more mainstream. For someone to receive a “commercial&# SMS message they must opt-in (true opt-in not – “hey look I got a bunch of mobile numbers lets send them all an SMS&# ).

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16 case studies prove ROI of mobile marketing

Biznology

Only 21% state they have been successful in mobile – a decrease from 2010. They cover opportunities from mobile optimized websites, mobile apps, mobile search, mobile ads, MMS, SMS, QR Codes to social media. DUNKIN DONUTS : Used SMS (short message service) or text messaging to increase store traffic and drive sales.

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6 Steps to Prepare for the Mobile Revolution

Marketing Insider Group

by Michael Brenner, June 24, 2010 Related Posts: 10 Reasons Why Mobile is Hot! Michael Brenner Jul 1 2010 Gil, thanks for stopping by and commenting on the post. Pages About Michael Brenner Appearances Search Based on Traction Theme by The Theme Foundry Copyright © 2010 B2B Marketing Insider. All rights reserved.

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How to Effectively Bottle Social Media and Product Integration

Convince & Convert

Conceived in July, 2010 by Brad Marshall (a partner in digital agency Artistech), include() currently offers a Merlot Rose and Bordeaux style red blend. They also promote the website and SMS program on the bottle , which is wise. Videos on Facebook also contain embedded “like” buttons.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

February 11th, 2010 |Written By: Jay Baer | View Comments Tweet Guest post by Bob Dennis , freelance Web designer with experience in everything from audio production to social networking. After two-and-a-half years, iPhone app developers are getting fed up with Apple’s lengthy and often inconsistent approval process. Pissing off Google.)