article thumbnail

The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

13 Social Media Customer Service Stats You Must Know 1. 75% of X (Twitter) Users Have Used the Platform to Connect with Brands According to a Khoros survey , 3/4 of X users have interacted with different companies on the social media platform. And the trends suggest that more customers want faster response rates.

article thumbnail

The social media customer service statistics brands need to know in 2022

Sprout Social

With social media customer service stats like these, there’s only one thing to do: improve your social media A-game, so you don’t fall into the trenches of negative reviews. Facebook customer service stats. Twitter customer service stats. Why do people reach out to brands on Twitter?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

100+ LinkedIn Statistics You Need to Know in 2024

SocialPilot

It mellows down the formal tone of the email and heightens the response rate by connecting with your followers. Discover more of such LinkedIn stats below. InMail has a 300% higher response rate than email, with a 10-25% hit rate on LinkedIn. 52 million people use LinkedIn to look for jobs every week.

article thumbnail

Holy Twit – Increased Tweet Volume Drives Results

Convince & Convert

One of my favorite Twitter add-ons is Buffer , an easy-to-use service that allows you to quickly queue up many tweets at one time, with those missives and bon mots then automatically parceled out one at a time on a schedule you determine.(Buffer For people like me that do a lot of curation via Twitter, this is a real workflow advantage.

article thumbnail

How to Create a Powerful Social Listening Strategy

EveryoneSocial

Related :Want to learn more about the benefits of social listening and explore the latest stats that prove why this is such an important strategy for brands? Because the more that you understand about how your brand and products are perceived, the more value you can provide. Read this article. Identify Goals. Are they heavy users of LinkedIn?

article thumbnail

The Ultimate Guide to Writing LinkedIn InMails That Get Results (With Examples)

Hubspot

What if you tripled your typical email response rate? It makes the company seem like a great place to work and drops some impressive growth stats. But LinkedIn’s data shows specificity is actually bad for your response rates. What Is LinkedIn InMail? It’s enthusiastic and human-sounding.

Linkedin 101
article thumbnail

Bridging the Gap Between Onsite Content and Social Media Engagement

BuzzSumo

Your social media people share it on Facebook and Twitter. Whereas email campaigns may get 10% open rates, you can expect 80%+ open rates from Messenger chat blasts. It’s not just me reporting stats like these. I can compare this data with chat blasts that did have high open rates, and tweak my efforts accordingly.