4 Ways Your Contact Center Can Get Started With Generative AI
Salesforce Marketing Cloud
JUNE 12, 2023
When grounded in your customer data and knowledge base, you can personalize these generated replies, making them more trustworthy. The hottest topic in service today is generative AI, especially in the contact center. Yet, only 24% are actually using any form of contact center AI. What’s in the way? So how can generative AI help?
Let's personalize your content