SpotMe Blog

JULY 21, 2023

Event registration software. With so many options out there, we’ve reviewed 12 of the best event registration software platforms based on features like customization, ease of use, reporting and analytics, and more. What Is Event Registration Software and How Can It Help You? What Does Event Registration Software Do?

Enterprise Management 52

Enterprise Management Work Management Marketing Management Budget Programs 52

Hubspot

OCTOBER 22, 2020

Marketing automation refers to any marketing efforts, campaigns, and tasks that are managed, executed, and measured with software versus manually. These efforts and campaigns are typically triggered by actions taken by leads or customers. Delighting site visitors, leads, and customers with customized content.

Marketing Automation Services 99

Marketing Automation Services Enterprise Management Work Management Marketing Management 99

Salesforce Marketing Cloud

JANUARY 23, 2024

Ideally this knowledge is available in a centralized digital library that agents, field service technicians, and customers can access from anywhere for fast, quality service. You likely have FAQs and knowledge base articles to guide your contact center agents and field service technicians, but how often is that information updated?

Work Management 104

Work Management Customer Satisfaction Knowledge Base FAQ 104

Sprout Social

APRIL 17, 2024

We’ll also compare some of the leading platforms in the market so you’re equipped to select the best solution for optimizing your customer connections. A chatbot builder is software that helps you create automated messaging with customers without extensive coding knowledge. Table of contents: What is a chatbot builder?

Paid Search Agency 101

Paid Search Agency Marketing AI Work Management Marketing Management 101

Hubspot

JANUARY 24, 2019

Workflow automation is technology that uses rule-based logic to automate manual work, like data entry and lead nurturing. With marketing automation software, you can set up workflows that nurture certain types of prospects with email offers, and schedule your entire social media calendar. Workflow Automation. Human Resources.

Enterprise Management 94

Enterprise Management Marketing Automation Services Budget Programs Work Management 94

Salesforce Marketing Cloud

APRIL 10, 2024

To give customers this option, you can provide: A help center, also known as a knowledge base , where customers can search for answers to common questions. This can lead to a better customer experience and higher customer satisfaction scores (CSAT). Nobody likes to wait in a support queue for assistance.

Service 59

Service Allocation Knowledge Base Customer Satisfaction 59

Launch Marketing

APRIL 10, 2019

Software and Software as a Service (SaaS) marketing is, not surprisingly, garnering more attention as spending on SaaS continues to rise across companies of all sizes. In this post, we look at four factors and best practices in software and SaaS marketing that help companies and solutions rise above the rest.

Marketing Automation Services 48

Marketing Automation Services Paid Content Software Paid Search Agency 48

SendX

NOVEMBER 20, 2018

SendX is an intuitive, Feature-Rich, Affordable email marketing software that help's businesses run email marketing campaigns at scale. SendX is an Email marketing software that help's businesses run email marketing campaigns at scale. Black Friday & Cyber Monday are over. But, SendX is still offering a deal. 1) SendX ?—?SendX

Enterprise Management 261

Enterprise Management Marketing Automation Services Work Management Marketing Management 261

Vidyard

MARCH 15, 2022

In this guide, we’ll provide actionable tips for using video to lead your team. Get Set Up on the Tech Stack Screen recording videos are a great way to demonstrate how to get up and running with software tools. You’ll grow your knowledge base and encourage your team to help each other out!

Video Marketing 90

Video Marketing Enterprise Management Lead Scoring Lead Ranking 90

Hubspot

MARCH 12, 2019

Online lead generation is difficult. Optimize your lead generation pathways on your site. Optimize your lead generation pathways on your site. This article will cover lead generation software and tools that help you reduce friction and increase the conversion rate of website visitors to leads. Image Source.

Lead Generation 100

Lead Generation Tools Generation Leads 100

Biznology

NOVEMBER 16, 2020

The goal is to convert leads into paying customers, build relationships with them, retain them, and turn them into brand advocates. That way, the phone system will pull the information about the caller from your CRM software and show it to your customer service agent. Next, you can create customer satisfaction surveys.

Work Management 197

Work Management Marketing Management Service Ideal Customer Profiles 197

Biznology

FEBRUARY 20, 2017

The use of information, operational knowledge, and their distribution are able to lead an organization towards success. Efficient handling of these resources within an organization can be ensure by the use of knowledge base. The benefits of having a knowledge base are many.

Enterprise Management 146

Enterprise Management Work Management Marketing Management Social Media 146

SendX

NOVEMBER 4, 2020

Millions of businesses use email marketing software as an easy and cost-effective way to reach a large number of customers. Mailchimp is a popular cloud-based email marketing solution that helps you build and manage email marketing campaigns. You also get Payment Forms and 50 Lead Capture Forms. How Do They Compare?

Work Management 288

Work Management Marketing Management Email Marketing Planning 288

Spiralytics

APRIL 25, 2024

Surely, you’d use CRM basics to manage leads and track sales. For instance, a segment of users frequently uses a specific feature of your software. This knowledge can help create — FAQs Tutorial videos Knowledge-base articles. This is where you’d want to extend CRM use rather than keep it to store customer data.

CRM 62

CRM Cross-Selling Paid Search Agency B2B Marketing 62

Salesforce Marketing Cloud

NOVEMBER 21, 2023

See how it’s done Make the business case for upselling and cross-selling I’ve spent 15 years of my career in sales and sales leadership roles for software and hardware companies. They also know that customer trust can lead to more sales. Uncovering an opportunity and creating a lead in the CRM goes directly to Sales for follow up.

Work Management 105

Work Management Service Cross-Selling Training 105

Vidyard

MARCH 15, 2022

In this guide, we’ll provide actionable tips for using video to lead your team. Get Set Up on the Tech Stack Screen recording videos are a great way to demonstrate how to get up and running with software tools. You’ll grow your knowledge base and encourage your team to help each other out!

Video Marketing 65

Video Marketing Lead Scoring Lead Ranking FAQ 65

Vidyard

MARCH 15, 2022

In this guide, we’ll provide actionable tips for using video to lead your team. Get Set Up on the Tech Stack Screen recording videos are a great way to demonstrate how to get up and running with software tools. You’ll grow your knowledge base and encourage your team to help each other out!

Video Marketing 65

Video Marketing Lead Scoring Lead Ranking FAQ 65

Tomorrow People

MAY 30, 2022

But with our efforts so consumed with converting new leads, it can be easy to lose sight of the fact that marketing to existing customers calls for a separate strategy. To offer an example, software firms constantly develop new features in order to stay compatible with their users’ needs.

B2B Marketing 156

B2B Marketing Work Management Marketing Management Cross-Selling 156

Salesforce Marketing Cloud

DECEMBER 4, 2023

The right customer relationship management software can help you get there. AI can generate these responses based on customer data, knowledge base articles , or trusted third-party data. While human agents are the foundation of any service team, customer support software plays a major supporting role. Show me how

Work Management 64

Work Management Marketing Management Paid Search Agency Customer Satisfaction 64

Marketing Insider Group

APRIL 22, 2021

Sumo is a free tool for capturing email addresses and collecting lead information. Use the data to create personalized website experiences and reach your leads with more effective content. This is especially critical with Google’s Core Web Vitals update set to prioritize websites based on DX. Marketing Tools for Startups.

Startups 363

Startups Marketing Budget Budget Programs Tools 363

SendX

NOVEMBER 20, 2018

Valid for Cyber Monday Explara Membership Management Cloud - Explara is an advanced membership management platform to Manage Members, Membership Subscription, Renewal, Event Registration, Event Payment Processing, Survey Software, and Marketing Tools to grow membership and events. Deal - 30% off on Annual pricing plans for Membership Cloud ?

Enterprise Management 150

Enterprise Management Marketing Automation Services Work Management Marketing Management 150

SendX

NOVEMBER 20, 2018

SendX is an intuitive, Feature-Rich, Affordable email marketing software that help's businesses run email marketing campaigns at scale. SendX is an Email marketing software that help's businesses run email marketing campaigns at scale. Cyber Monday is over. But, SendX is still offering a deal. Deal - 25% OFF across all MONTHLY plans.

Enterprise Management 150

Enterprise Management Marketing Automation Services Work Management Marketing Management 150

Martech

AUGUST 16, 2023

If you’re taking advantage of a service platform, it’s easy to manage live chat, and to quickly route leads/inquiries based on who is available. Too often SaaS companies especially paint a very rosy picture of what a software does, but in reality, it doesn’t measure up. Set specific segmentation and lead scoring.

Ideal Customer Profiles 98

Ideal Customer Profiles Work Management Marketing Management B2B 98

TrustRadius Marketing

APRIL 21, 2022

Enter your help desk system and software. Only 28% of customer experience teams offer a knowledge base. Salesforce 2020) The help desk software market share is projected to reach $11 billion by 2023. Transparency Market Research, 2021) The help desk software market share is projected to reach a revised size of $21.8

Statistics 52

Statistics Trends Customer Satisfaction Stats 52

Albacross

FEBRUARY 19, 2019

Most business owners understand that content is an integral part of succeeding online, but when pressed to explain how exactly can content help their lead generation , few know the answer. However, that doesn’t mean that content can’t be incredibly powerful for generating targeted leads. Study the Best in Your Industry.

Lead Generation 97

Lead Generation Lead Scoring Lead Ranking Marketing Strategy 97

SmartBug Media

APRIL 26, 2022

Customer service and support software is the engine to growing (not losing) customers, when it comes to the customer retention and renewal process. The customer’s response will prompt the nature of the contact owner’s next steps, or it might lead down a path of enhanced automation nurturing the customer appropriately in order to renew.

Enterprise Management 98

Enterprise Management Hubspot Work Management Marketing Management 98

Biznology

AUGUST 23, 2019

Leading companies have made customer experience one of their top priorities, and customer support is a key component. It lets customers describe their issue and then, based on the presence of pre-defined keywords, matches the issue with what it thinks is the right department. Better Informed Support Teams.

Marketing AI 136

Marketing AI Paid Search Agency Lead Scoring Lead Ranking 136

SmartBug Media

DECEMBER 27, 2021

Christine Bottagaro is co-founder and chief revenue officer at Resurface Labs, a software company that gives you insight into your application programming interfaces (APIs). She thinks that will ideally lead to full transparency. Knowledge Base. Building buyer confidence is a good investment from an ROI standpoint.

Demand Generation Agencies 98

Demand Generation Agencies API Inbound Marketing Transparency 98

Salesforce Marketing Cloud

AUGUST 30, 2023

That’s why you need the best field service management software to make the customer experience as effective as your service. But what sets the best field service management software apart? In fact, 93% of mobile workers in high-performing organizations say job satisfaction is a major benefit of using field service management software.

Work Management 52

Work Management Marketing Management Efficiency Service 52

Optinmonster

JANUARY 18, 2024

The good news is that even a small increase in your free-to-paid conversion rate can lead to a big revenue boost. WPForms runs a lead nurturing campaign offering something of value to new users with each email. Timed emails are scheduled with the help of email marketing automation software.

Conversion Rate 88

Conversion Rate Conversion Examples Marketing Analytics Tools 88

Hubspot

MAY 23, 2019

They help marketers nurture leads, allow salespeople to engage with prospects, and assist customer service representatives to respond to questions quickly. Add this web chat tool to your website to capture new leads and engage with prospects and customers. Freshdesk takes an omnichannel approach to its software. Zendesk Chat.

Enterprise Management 88

Enterprise Management Tools Work Management Marketing Management 88

TrustRadius Marketing

JANUARY 17, 2023

This software includes essential features like template-based web builders and shopping cart software. They should also come with integrations to payment gateway software. Influencer marketing software can help you identify relevant influencers and manage their compensation. Automate Your Campaigns.

eCommerce 80

eCommerce Digital Asset Management Paid Content Marketing Automation Services 80

Lead Liaison

JUNE 6, 2019

To achieve this crucial goal, you need to ensure that the various steps leading up to it are completed in an efficient and effective manner. However, when done in a systematic manner, it can lead to high-quality leads. Webinars are a great tool to put to work the knowledge base your company has built up through experience.

Sales Qualified Leads 55

Sales Qualified Leads Lead Scoring Lead Ranking Work Management 55

Hubspot

JULY 5, 2021

While hosting these types of videos on YouTube made sense because they were for entertainment purposes, your business needs a platform with more features so you can create videos for marketing campaigns, sales pitches, and customer service knowledge base articles. Video Platforms. You can optimize your videos for SEO right in the tool.

Video Marketing 101

Video Marketing Best Practices Business Marketing Management 101

Salesforce Marketing Cloud

DECEMBER 18, 2023

With the best field service management software with AI and the right outcome-based service contracts, you’re set up for successful asset service management. This reduces the frequency of asset replacements, leading to long-term cost savings and improved return on investment. This all takes time.

Work Management 59

Work Management Service Terms and Conditions Forecasting 59

SmartBug Media

DECEMBER 20, 2021

Part of every marketing position is a commitment to ongoing training to ensure you’re staying up to date with industry trends and growing your marketing knowledge. One of the best ways to do this is by earning certifications from HubSpot, a leader in inbound marketing and sales software. HubSpot Marketing Software Certification.

Hubspot 98

Hubspot Enterprise Management Work Management Marketing Management 98

Salesforce Marketing Cloud

FEBRUARY 22, 2024

Marisa Lioi, Salesforce Service Cloud lead at Fisher & Paykel Appliances , worked as a dispatcher for many years before overseeing global implementation of Service Cloud across her company. Now, her Salesforce technical knowledge enables her to deliver excellent customer experiences.

Work Management 52

Work Management Service Practices Tips 52