Forrester B2C commerce suites: What made the winners stand out
ClickZ
JULY 18, 2019
Forrester evaluated and scored the top 11 B2C commerce suites in late 2018 in their Forrester Wave report. The report also breaks down the analysis via a scorecard for each platform in some dozen categories spanning sales channel support, personalization, AI and machine learning, support services, and product vision, among others.
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