Your First-Party Data Strategy Matters — Especially in a Downturn
Salesforce Marketing Cloud
NOVEMBER 17, 2022
This information gained through call center interactions, mobile app behavior, and loyalty programs, among others, can be very helpful during lean times. You can reduce cost per acquisition (CPA) during an economic downturn. With an unpredictable economic future , limiting the CPA for new customers only becomes more important.
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