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B2B Marketing Traction

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How to Increase Customer Loyalty through B2B Marketing

B2B Marketing Traction

Many B2B marketers get so caught up in new lead generation, their marketing and communications to existing customers can fall by the wayside. Now we have more tools to stay in front of our customers, keep them engaged and increase their loyalty. Here are five ways to improve your marketing to your customers.

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B2B Marketers: Do Customers Have a Tattoo of Your Brand?

B2B Marketing Traction

Customers line up for new product releases and even tattoo the brand’s logo on their body. What can B2B marketers learn from this retailer? So how can we B2B marketers enchant buyers? We need to engage our customers, not only in the buying cycle but through the entire customer experience as well.

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Getting Visual with Your B2B Marketing: Pinterest or Instagram?

B2B Marketing Traction

And, yes, this does work for B2B marketing! More savvy social media marketers know that Instagram is a much better platform for storytelling that engages and entertains your audiences , creates brand awareness in prospects and more loyalty for existing customers or clients. Most of their customers are women.

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The # 1 Reason B2B Marketing Fails (Hint: It’s Not Tactical)

B2B Marketing Traction

In B2B marketing, what tactics you employ won’t matter if you don’t understand your target audience’s pain, speak to it and provide the right solution. If you think pain is too strong a word to use for why your customers buy your product or service, use other words such as triggers, issues, problems. You listen.

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4 Surprising Ways B2B Marketing Campaigns Benefit Business

B2B Marketing Traction

When a business invests (or re-invests) in great B2B marketing campaigns, it gets invigorated. In talking to several businesses recently, I realized an important benefit of investing in effective, creative B2B marketing campaigns. Marketing Soapbox b2b customer marketing results' That has big benefits.

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Marketers: Are You Going to Accept B2B Boring?

B2B Marketing Traction

Recently a few comments from different sources converged about how B2B marketing is boring. It’s up to us B2B marketers to lead the way to un-boring B2B campaigns. The number one key to un-boring B2B campaigns is thoroughly understanding the target audience. Who are your customers? What is their story?

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B2B Marketers: Do You Delight or Just Deliver?

B2B Marketing Traction

In the new book, The Effortless Experience: Conquering the New Battleground for Customer Loyalty , authors Matthew Dixon, Nick Toman and Rick Delisi say it’s enough to deliver consistently. The survey results show that loyalty doesn’t increase as customers experience exceptional service. Or just deliver?