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How Chief Growth Officers Drive Growth Through Customer Experience

Vision Edge Marketing

So, achieving sustainable growth requires more than just increasing revenue or market share. Along with the CSO and the Chief Marketing Officer (CMO), CGOs are tasked with identifying opportunities for growth. While marketing is an essential component of growth, it is just one part of the overall growth strategy.

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11 inspiring case studies of digital transformation

Biznology

25% of companies have a clear understanding of new and underperforming digital touchpoints (source: Altimeter Group ). Digital transformation is profound change in business activities, processes, competencies, and models to fully leverage customers at every touchpoint in the customer experience. Need some examples?

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Current trends in marketing and data have deep roots

Martech

I dig up this old history — old by marketing technology standards anyway — because of my reaction to a presentation released last month by Winterberry Group, the management consultancy. The consumerization of B2B marketing will continue. Marketing attribution will be more severely challenged. That was around mid-March 2020.

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The digital marketing landscape: Visualizing the 5 locations of today’s customer journey

ClickZ

30-second summary: If digital marketing is a landscape, why not think of the phases in the modern customer journey as regions, paths and locations? Touchpoints change in the search and research areas of the landscape. Example touchpoints: Online ads – display, social media, video. Email marketing. The analogy is useful.

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Five technology + trends changing digital marketing in 2020

ClickZ

Practical video marketing strategies that increase engagement on Amazon, Facebook, and YouTube. Artificial intelligence (AI) is at the forefront, boasting impressive tracking and analytics capabilities which help marketers make smarter decisions, drive more revenue, and increase customer acquisition.

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The Art of Seamless Marketing: Unlocking Omnichannel Success in 2023 and Beyond

Huptech Web

Table Of Contents Introduction What is Omnichannel Marketing & Why Do You Need It? How to Build a Perfect Omnichannel Marketing Strategy? How to Boost Your ROI With Omnichannel Marketing? Omnichannel marketing has emerged as a crucial strategy to tackle this challenge.

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What is an identity resolution platform?

Martech

Identity resolution platforms enable marketers to “close the loop” on customer marketing, analytics and compliance with a comprehensive holistic view of activity across all of an organization’s customer touchpoints and channels. These closed ecosystems enable the marketplace providers to maintain control of user data.